Trace shipments every step of the way with heightened visibility over all your business processes. Pipedrive’s logistics CRM software helps you improve your efficiency, fulfillment speed and customer experience.
A CRM (customer relationship management) in logistics and supply chain management empowers you to enhance your business operations by structuring data and sharing actionable insights.
Pipedrive consolidates your workflows across warehouse, transport and finance to help you deliver a better service to your customers.
Stay on top of every contract by organizing each into a pipeline. Clearly see how all your activities are progressing from order to delivery.
Quickly respond to customers with chat and email functionality. Deliver next-level service with personalized responses that keep your customers in the know.
Understand your revenue growth, lead generation progress and goal success with customized reports. Keep improving with insights that matter to your business.
Update customers at every stage of delivery with automated tracking details. Create a transparent process for both staff and clients alike.
Keep every delivery on track in real-time. Let drivers use your CRM platform from the road. Enable them to share traffic updates or record who signed for the shipment.
Build trust with your customers thanks to Pipedrive’s data security. Process countless private contact details from addresses to payments safely.
Organizing the many departments within your logistics company can be overwhelming. Data overload leads to missed shipments, late payments and poor customer service.
Digitally transform your operations with Pipedrive’s logistics software for transportation companies. Improve staff efficiency with automated workflows while boosting customer satisfaction with regular, targeted communication.
Automate repetitive tasks like payment confirmations and shipment tracking. Trigger sales and operations notifications at key stages with ease.Let Pipedrive take over manual task admin and give your team more time to focus on nurturing new leads.
Discover the time-saving power of workflow automation with Pipedrive
Meet your customers’ needs and stay on top of every order with smart communications. Keep senders and recipients in the loop with real-time email, SMS and app updates.
Sync your contacts, choose from popular app integrations or create templates within your CRM to customize and automate every email.
Stay connected with Pipedrive
Store all your data in your CRM transport system so every team has visibility over progress. Account managers can easily see inventory levels and drivers can know when the warehouse is ready for dispatch.
There are many moving parts in the logistics industry. From storage to inventory, packaging, handling and transport, a logistics CRM ensures you stay on top of them all.
Visualize your supply chain with Pipedrive
The perfect CRM software for transportation companies relies on a flexible set of features.
Pipedrive sets you up for success with easy scheduling, automated customer service actions and remote access.
Optimize your collection and scheduling to ensure every shipment is delivered on time. Pipedrive helps you organize driver logistics across all regions in one CRM transport system.
Send estimates, invoices and updates automatically with Pipedrive. From corporate clients sending bulk products, to small businesses sending niche items, stay on track with it all.
Access your CRM from anywhere. Your transport and logistics business is always on the move so, install mobile integrations to empower your team to connect from the road.
The right integrations are the key to a successful transport and logistics CRM. Connect GPS, finance and communications data from popular apps in one place. Build your perfect CRM with Pipedrive’s flexible functionality.
Here are some essential integrations that every transportation company can benefit from.
Google Maps is automatically installed on all Pipedrive accounts. Help your drivers plan the best routes and easily see customer locations thanks to geo-coded address types.
Get there with Pipedrive’s Google Maps integration.
Link thousands of apps directly with your logistics CRM. Connect website inquiries, app tracking alerts and streamline your workflows with Zapier’s automation functions.
Discover Pipedrive’s Zapier integration.
Answer customer queries fast with Live Chat. Provide instant information to help your customers book a collection or track delivery. Real-time chat helps improve your customer experience.
Communicate with Live Chat, part of the LeadBooster add-on.
Get fast, simple and legally binding eSignatures for every client. Customize your documents with pricing and contact information and close the deal securely.
Close deals with Pipedrive’s Simple Sign integration.
Design automated email updates to keep customers in the loop. Schedule communications to 1,000 clients per month for free and see detailed reports.
Stay connected with Pipedrive’s MPZMail integration.