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Catering management software

Catering management software helps catering and other hospitality businesses organize their sales, marketing and customer support efforts.

Collect and organize client data with web forms, workflow automations and plenty of integrations.

Pipedrive gives structure to your catering business, allowing you to increase productivity, deliver better customer experiences and grow profits.

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Catering Management Software
What to look for in a Catering Management CRM

What to look for in catering management software

Here are some essential features your catering management software should provide:

Lead management software

Organize sales leads and never miss an opportunity

Maintaining a healthy sales pipeline means tracking many deals at once.

Good catering management software gives you complete visibility over your leads, including their buying cycle stage and how likely they are to convert.

Pipedrive allows you to set up real-time activity automations to ensure reps have the best shot at winning new contracts.

Learn more about Pipedrive’s lead management software.

Eliminate busywork with workflow automations

Repetitive administrative tasks slow catering services down and distract customer-facing teams from delivering thoughtful customer experiences.

Workflow automation eliminates mundane sales and marketing work like scheduling phone calls, qualifying leads and notifying colleagues of event status changes.

Create more time for high-priority tasks with Pipedrive’s automation features.

Workflow automations
Targeted email marketing

Find and retain clients with targeted email marketing

Building a loyal customer base means treating buyers as individuals, not just numbers.

A CRM tool with integrated email marketing lets you segment your audience. Reach out to leads and customers with tailored marketing campaign messages based on their location, buyer journey stage, previous interactions and more.

Find, convert and retain catering customers with content crafted with ease in Pipedrive’s email marketing software add-on.

Build the best catering software for your business

Working with a rigid management system that doesn’t fit your processes can cause delays, client frustration and canceled bookings.

Adding third-party apps and integrations to your customer relationship management (CRM) tool enables you to build a software solution that better caters to your needs.

Connect Pipedrive to email clients, event planners, payment processing tools and more to create your ideal management platform.

Learn more about Pipedrive’s CRM integrations.

CRM Integrations

Over 400+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

Leadbooster

Supercharge your sales pipeline with the LeadBooster add-on

LeadBooster is a four-piece toolkit that makes it easy for catering companies to find, track and nurture new leads in Pipedrive.

  • Prospector: Discover high-quality outbound leads from a database of more than 400 million profiles.

  • Chatbot: Engage buyers around the clock and automatically route leads to sales reps.

  • Live Chat: Get notified when leads need attention and deliver great customer experiences at pivotal moments.

  • Web Forms: Capture and store new leads with ease using customizable web forms.

Learn more about the LeadBooster add-on

How Pipedrive helped The BlackTies increase revenue by 120%

Sydney-based magicians The BlackTies provide top-notch events but struggled to keep up with lead generation and customer management.

Pipedrive’s intuitive pipeline view, custom fields and automations helped the performers capture leads, turn them into customers and manage event details. As a result, revenue increased 120% in one year.

“Having it all in a pipeline and having each deal move from left to right makes everything extremely clear. The pipelines and deal stages give us clarity in terms of how our potential bookings are going, as well as how our confirmed bookings are going.”

Read the case study

Blackties Case Study

Catering management software FAQs

  • What is catering management software?
  • Is CRM a type of catering management software?
  • Can catering companies use event management software?
  • Should I choose cloud-based or on-premise software?
  • Which types of small businesses benefit from catering management systems?

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

Streamline your catering operation with Pipedrive’s CRM software