The benefits of CRM management software
Streamline sales and marketing efforts with a professional CRM
Customer relationship management tools (CRM tools) reduce admin work and improve productivity.
The right CRM should act as a centralized hub for all your lead and customer data. Use it to make informed decisions that strengthen customer relationships and nurture prospects toward conversion.
Pipedrive’s advanced CRM management features streamlined business processes and gives you more time to build relationships.
Full access. No credit card required.
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Pipedrive’s key CRM management features
Pipedrive’s features cover every aspect of relationship management to help you provide the best customer experience.
Insights and reporting
Turn customer information into actionable insights through visual reports and custom dashboards
Mobile CRM
Access and update your CRM system data from anywhere using iOS and Android mobile devices
What to look for in CRM management software
Find a CRM solution with these qualities to optimize your processes, boost productivity and close more deals.
Pipeline management: See where your opportunities and bottlenecks are at any time.
Custom dashboards: Gain instant access to the most valuable data without needing to search for it.
Integrations: Access a wealth of sales force automation integrations on our Marketplace.
User reviews and case studies: Make the right choice by relying on credible and positive business reviews.
Mobile apps: Empower salespeople to perform anywhere with easy-to-use smartphone apps.
Meet customer needs and close more deals across your entire organization
Sometimes end goals seem far away, which can demotivate sales and marketing teams.
Customizable pipelines and templates allow you to tailor your CRM to your organization’s sales funnel. Track progress with automatic alerts, reminders and real-time sales forecasts.
Streamline the entire sales process and close deals faster with analytics and AI technology. Identify valuable sales opportunities and automate routine admin tasks throughout the customer lifecycle.
Train reps effectively with sales team performance insights
Still generalizing your sales training? Ignoring your team’s specific strengths and vulnerabilities might cost you valuable resources.
Leverage your CRM data in sales reports to find bottlenecks and understand how your best sales reps meet their quarterly goals.
Pipedrive’s CRM helps you spot winning patterns and performance pain points, so you can highlight what works and address what doesn’t.
Manage your sales processes efficiently, set useful team and individual goals and build data-driven training plans that maximize sales.
Generate stronger sales leads to shorten your sales cycle
As a marketer, you know it’s important to uncover your audience’s pain points, needs and desires. Without these insights, it’s hard to build highly targeted marketing campaigns that resonate with your ideal customers.
Intuitive dashboards and reports clearly show how potential customers interact with your brand.
Shorten your sales cycle and increase revenue by attracting the leads most likely to convert.
Put customer interactions at the heart of your tech stack
Don’t get stuck with a CRM that can’t adapt to your growing business. The best CRM is flexible and versatile, meaning you can customize it to suit your needs.
Third-party integrations align good CRM management with other applications, giving you a clear overview of your audience.
Feed your CRM software with valuable data from lead-gen and project management apps. Schedule phone calls and other tasks automatically and engage your audience at the right time with Live Chat and Chatbot features.
Maximize your CRM strategy with powerful add-ons and integrations
Your CRM management platform should complement your favorite sales, marketing and communication tools, not replace them.
Find over 350 helpful third-party apps in the Pipedrive Marketplace and start automating tasks, saving time and closing deals faster.
Outgrow
Create personalized marketing content to engage and convert your ideal customers with the Outgrow integration
Zapier
Seamlessly synchronize customer and other business data across Pipedrive and thousands of your favorite apps with the Zapier integration
Asana
Combine your CRM and project management tool to organize your team, improve accountability and get more done with the Asana integration
Slack
Stay informed about added and closed deals in real time and take action with Dealbot for Slack

Calendly
Schedule and manage your Calendly appointments from inside your CRM with Calendly Events for Pipedrive

WhatsApp by Twilio
Reach customers through their favorite chat platform without leaving Pipedrive using the WhatsApp Business integration
LeadBooster add-on
Get more leads with this powerful and easy-to-use lead generation toolset. In addition to Chatbot and Live Chat you can engage inbound leads with your Web Forms, or find outbound leads with Prospector. LeadBooster can be added to any Pipedrive CRM plan. This add-on includes:
Chatbot
Live Chat
Prospector
Web Forms
Chatbot
Live Chat
Prospector
Web Forms
Starting from
per company per month, billed annually
or $39 per company per month, billed monthly

How Snug drastically shortened its sales cycle using Pipedrive and Autopilot
Real estate firm Snug had outgrown its lead management spreadsheets when the company onboarded with Autopilot, a marketing automation tool. Snug needed a more streamlined way to manage its increasing customer information.
Pipedrive’s cloud-based, mobile-friendly CRM system perfectly fits Snug’s remote team. Seamless integration between the tools allowed Snug to fully automate its B2B sales process. The firm shortened its sales cycle from six weeks to two weeks and now grows its prospect list by 40% every month.
“The solution to complex issues like managing multiple communication channels and scheduling sales calls is often as simple as keeping everything in one place – something that Pipedrive has done very well for our team.”
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