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Recruitment CRM software

Attract quality applicants, strengthen candidate relationships and enhance your recruitment process. Pipedrive’s recruitment CRM optimizes your recruiter’s productivity and supercharges your entire applicant management process.

What is a recruitment CRM?

Recruitment CRM (candidate relationship management) software allows you to efficiently manage candidate groups. Easily track candidate status and collaborate in the decision-making process with personalized workflows and automation.

Reduce time to hire

Follow up with top talent and save time on manual admin. Spot the right candidate at the right time and automate data entry with transparent workflows.

Keep clients in the know

Group by interview stage, send personalized reminders and easily reply to queries. Nurture your candidates with timely and relevant communication.

Create a collaborative hiring process

Boost productivity by sharing the load. Centralize hiring data, make it accessible to your colleagues from anywhere and ensure your stakeholders have a say in decisions.

Streamline applicant tracking

Monitor applicants with ease. Create a hiring pipeline designed to drive recruitment KPIs and help you make informed decisions.

Manage resumes and applications

No more digging through emails for applications. Create a powerful applicant tracking system with your CRM, automatically arrange interviews and add custom notes for colleagues.

Build a pool of promising candidates

Assemble a searchable talent network. Source and engage with applicants seamlessly using a database catered to your recruiters’ workflow.

How a recruitment CRM system can help you improve recruiter productivity

33% of candidates wait two months or longer to hear back from employers after they apply. This means that companies are struggling or neglecting to handle applications and respond to interested parties in a timely fashion.

With inbound CVs coming from multiple sources, it’s far too easy for applications to get lost in the ether.

A recruitment CRM system can help you build an organized and centralized database for applications across all job boards, so your recruiters never miss a hiring opportunity.

Streamline your hiring workflows

Without a CRM recruitment solution, your recruiters are likely wasting time on manual CV data entry, candidate status updating and interview scheduling.

Pipedrive automates these processes by moving candidates through your hiring pipeline and arranging interviews that fit your work schedule. Create an optimal recruitment process with our powerful workflow automation.

Automate your workflow with Pipedrive today

Manage applicants with ease

Managing hundreds of applicants across multiple platforms like Gmail, LinkedIn and recruitment websites can be overwhelming.

A recruitment CRM system creates a true north for all applicant information and hiring stages. Maintain an organized record of candidate status and communication to ensure you never miss a detail.

Discover how you can supervise applicants with Pipedrive

Communicate efficiently with future hires

Leaving applicants in the dark with delayed responses doesn’t look good for your company and makes candidates feel undervalued.

A CRM groups talent together, provides an insight into candidate progression and enables you to send personalized messages at each screening stage. Keep applicants informed, establish trust with successful hires and increase the likelihood of employee referrals in the future.

Learn how Pipedrive keeps you connected with keen applicants

What to look for in a recruitment CRM

Recruiters have particular requirements for talent acquisition, so identifying the best recruitment software is crucial to their efforts. Here’s what you should look for while sourcing a CRM for your recruiters:

Applicant tracking software

Posting job openings and tracking applicants is critical to your hiring process. The right CRM will collect data from all of your recruitment channels, sort applicant stages into your workflows and allow you to schedule interviews.

Candidate engagement

You should treat hopeful applicants like customers and engage with them at every touchpoint. Implement a CRM that empowers you to reach out to candidates with ease, and ensure they feel considered and respected.

Reporting and analytics

Without a goal to measure against, you won’t determine the success of your hiring process. The best CRM for recruitment agencies will provide an aerial overview of important metrics such as application volume and time to hire.

How Reintech used Pipedrive to interview 1,500 candidates:

Reintech is a UK-based tech recruitment company. Before Pipedrive, the small team of four spent the majority of their time manually entering candidate information and sending notifications.

They knew there must be a solution to help manage their clients’ requests more efficiently. With the help of Pipedrive, Reintech built a hiring workflow that automatically moves candidate cards through the pipeline.

Pipedrive creates and assigns tasks and sends emails based on client stages, keeping the team and candidates up to date.

Reintech has leveraged Pipedrive’s powerful workflow automation, API and integrations to process hundreds of applications a month. Now, the team is empowered to track and monitor multiple projects with ease, while freeing up time to take care of important operations.

Read the case study

How does recruitment agency CRM software work?

When you deploy the right recruitment CRM system, you allow your business to post and track job openings across multiple platforms, nurture hopeful job seekers and communicate with applicants in a timely and effective manner.

  • Attract job seekers on the platforms they frequent most
  • Provide a seamless application process including forms and custom questionnaires
  • Track hiring KPI’s like sourcing channel efficiency, time to hire and candidate experience
  • Construct and integrate a searchable talent pool to manage through your hiring pipeline
  • Create structures to oversee candidate progress and create personalized emails designed to delight applicants
  • Automate updates and notifications to all stakeholders during critical screening stages
  • Integrate with communication tools such as Slack and Gmail so your team is kept in the loop with developments

How to set up your recruitment CRM platform

  • 1. Route every touchpoint to your recruiting CRM

    Data entry and manually uploading applicant information to your database is a timesuck and steals energy from more important recruiting tasks, like conducting interviews.

    Use Pipedrive’s recruitment CRM to direct forms, queries and communication history to your pipeline, as well as to record every candidate touchpoint during the hiring process.

  • 2. Segment applicants with custom fields

    With your job posts potentially spanning multiple channels and demographics, you’re guaranteed to generate a diverse lineup of applicants. You’ll need to organize individual candidates using filters of your choice to segment effectively.

    Create custom fields in Pipedrive to sort applicants by application platform, relevant experience, qualifications and more. Pipedrive’s recruitment CRM software empowers you to create visibility and segment candidates based on your needs.

  • 3. Create a hub of contact information

    In order to engage with hundreds (if not thousands) of applications, you’ll need a hub of contact information and workflows to empower efficient and effective communication.

    Curate and automate emails based on applicant segments you set up previously and send personalized messages from one platform. Ensure that your clients and candidates are never left in the dark.

  • 4. Use dashboards to monitor specific demographics

    Our reports and analytics feature enables you to create custom dashboards and monitor as many metrics as you like.

    Generate reports and glean insights into trends you can capitalize on. Perhaps a large percentage of successful candidates hold similar educational degrees or even come from similar backgrounds. Recruiters can use this information to make alterations to job listings and ultimately attract the right candidates.

Build stronger candidate and client relationships with integrations and automation

Our integrations make for an even more powerful Pipedrive experience. Here are some essential integrations for hiring managers and recruitment agencies.


Getting in contact with your dream candidates is crucial for your hiring process. Find candidate email addresses and design automated and personalized emails so you never miss a good hire.

Explore Pipedrive’s Interseller integration.


Implementing a CRM that communicates with all of your tools can accelerate the hiring process. Pipedrive integrates with Zapier, connecting you with more than 3,000 other apps and platforms.

Enhance your operations with Zapier and Pipedrive.


Manual data entry can take up large chunks of your day. Eliminate busywork with IF/THEN rules to automate deal creation, schedule meetings and update client progress.

Discover Pipedrive and Mixmax’s automation functionality.


Record phone inquiries directly to your recruiting CRM. Schedule over-the-phone interviews with ease inside Pipedrive’s recruitment CRM system.

Integrate Pipedrive and Aircall.


Align your entire organization. Send updates and important information from within Pipedrive and keep your stakeholders in the loop during the hiring process.

Learn more about Pipedrive’s Dealbot for Slack integration.


Make job listing and contract creation seamless. Go paperless with digital contracts and eSignatures using PandaDoc.

Dive into Pipedrive’s PandaDoc integration.

Waste less time on clunky databases and more time increasing placements!