Current as of September 3, 2026

This Referral Program Agreement (hereinafter "Agreement") contains the terms and conditions of the agreement between you (hereinafter "Referrer", "You" or "Your") and Pipedrive Inc., a company established and existing under the laws of the State of Delaware and maintaining its principal place of business at 530 Fifth Avenue, 8th floor, Suite 802, New York, NY 10036 (hereinafter "Pipedrive"), regarding your participation in the Pipedrive Referral Program (the "Program"). "Pipedrive Services" means the products and services made available by Pipedrive as described in, and subject to, the Pipedrive Terms of Service. This Agreement along with the Pipedrive Terms of Service and Privacy Notice govern your access and participation in the Program. By participating in the Program, you agree that you are subject to and will comply with all terms as outlined above and contained herein, including any future modifications thereof, that may be published here from time to time.

1. Goals and Limitations of this Agreement

1.1. The goal of the Referrer in the context of this Agreement is to find prospective clients (hereinafter "Referred Client" or "Client"), refer them to Pipedrive, and have such Clients enter into an agreement with Pipedrive for the use of the Pipedrive Services (hereinafter "Referral").

1.2. The Referrer may not:

a. use the Program for any illegal or unauthorized purpose. You must not, in the use of the Program, violate any laws (including but not limited to copyright laws) in any relevant jurisdiction;

b. add "Pipedrive", and "pipedrive.com" as negative keywords in any paid search activity, in order to avoid any broad-matching issues;

c. purchase or register any URLs with the Pipedrive brand name or misspelled words as the web address;

d. use "Pipedrive" (including misspells and variations) as a sub-domain or sub-folder without a written permission by Pipedrive (for example, www.pipedrive.yoursite.com);

e. use Pipedrive banners or links as pop-ups or pop-unders to Referrer's or a third party's site;

f. bid or appear on brand searches, misspellings or derivatives of "Pipedrive";

g. bid or appear on extended or hybrid brand searches of "Pipedrive" (for example Pipedrive voucher code, Pipedrive discount code);

h. issue any press release regarding Pipedrive or this relationship, unless specifically agreed between the parties;

i. in any manner misrepresent or embellish the relationship between Pipedrive and Referrer (for example, claim that Referrer develops Pipedrive services, is part of Pipedrive or in any relationship with Pipedrive or any other person or entity, except as agreed between the parties);

j. use fraudulent, illegal, or overly aggressive or questionable sales or marketing methods;

k. publish or display information regarding the Program, including any special terms, discounts, or referral codes, in a manner that is indexable by public search engines. Where such information is hosted on a webpage, the Referrer shall take reasonable steps to prevent search engine indexing of that page.

1.3 Any violation of this Agreement, or terms may result in, among other things, termination or suspension of your rights to be a Referrer and forfeiture of any outstanding Referral Reward payments or other rewards earned as a result of or after the violation.

2. Referrals

2.1. Upon activation of the Pipedrive Account, You will have the opportunity to earn rewards for referring Clients to Pipedrive (hereinafter "Referral Reward") subject to the terms and conditions provided in this Agreement.

2.2. The Program is available only to current paying business customers of Pipedrive who have an active and fully paid Subscription to the Pipedrive Services.

2.3. You will be entitled to a Referral Reward:

a. if the Client signs up for Pipedrive Services using a specific referral code or link provided by Pipedrive to you;

b. if the Client signs up to and subscribes to paid Plan of the Pipedrive Services; and

c. the requisite number of Referred Clients is achieved by the Referrer within the timeframe as detailed in this Agreement and on the Program website.

d. if the Referred Client represents a new, unique Company or Organization that has not previously signed up for Pipedrive Services or been referred under the Program.

2.4. Regardless of the provisions of Section 2.2 above, You will not be entitled to a Referral Reward if the Referred Client Account is created by the Referrer, or any person connected to the Referrer with the aim of claiming the Referral Reward without actually bringing a new paying Client to Pipedrive, as determined by Pipedrive in its sole discretion.

2.5. Unless otherwise agreed upon, Referred Clients will have thirty (30) days to use the Pipedrive Services as a Free Trial as opposed to the standard 14-day Free Trial period, but only if they have created an Account via a Referrer link.

2.6 If the Referred Client signs up for Pipedrive Services by going to Pipedrive's website directly (and not through a specific referral code or link), such Referred Client will not be associated with the Referrer who referred it to Pipedrive and, therefore, the Referrer will earn no Referral Reward.

2.7 Pipedrive reserves the right to change the terms of this Program at any stage in its sole discretion without notice. Referrer's continued participation in the Program after any such changes shall constitute your acceptance of such changes.

2.8. Referral Rewards are limited to one (1) reward per Company or Organization, regardless of the number of individual accounts created within that Company or Organization. For the purposes of this Program, a "Company" or "Organization" is defined as an entity identified by a unique legal name and/or domain associated with the Client's business operations. Attempts to circumvent this rule, such as creating multiple accounts within the same organization, will result in disqualification from the Program and forfeiture of any associated Referral Rewards, as determined by Pipedrive in its sole discretion.

3. Referral Reward

3.1. Every Referrer will be able to monitor and track the status of their Referred Clients and successful Referral Rewards available to be claimed, in their Account settings under the Referral Program section (hereinafter "Program Page").

3.2. The Referral Reward is as follows:

A gift card with a value of 100 in the Referrer's selected currency, delivered via Amazon or Paypal (as selected by the Referrer at the time of claiming) for every Referred Client who becomes a fully paid Pipedrive Client, to be paid out after that Referred Client's combined payments to Pipedrive meets the equivalent of 100 in the selected currency. Available currency options may vary by delivery method and are as presented in the claiming form at the time of claiming. The Referral Reward is limited to one per unique Company or Organization, as defined in Section 2.8.

3.3. All Referred Clients will be validated by Pipedrive in its sole discretion to ensure they meet the terms of this Agreement, prior to making a Referral Reward available to the Referrer.

3.4. Pipedrive may withhold payments of Referral Reward(s) for a reasonable time to ensure that all Referrer sign-ups are valid and payments from Referred Clients are legitimate as determined by Pipedrive in its sole discretion. In addition, Referred Client payments for annual subscriptions that are canceled or payments charged-back due to credit card fraud do not qualify for Referral Rewards.

3.5. In case the Referrer believes the Referral Reward has been calculated incorrectly, the matter must be brought to Pipedrive's attention by email to [email protected] within 5 (five) business days of Referrer discovering the issue, otherwise the calculation shall be final.

3.6. Any costs related to the participation in the Program or performance of the Referral Agreement shall be borne solely by the Referrer. Pipedrive is not obligated or required to and shall not pay any compensation to the Referrer other than the Referral Reward.

3.7. If a Referred Client cancels, downgrades, or otherwise discontinues their paid subscription to the Pipedrive Services before their combined payments to Pipedrive have met the threshold specified in Section 3.2, such Referred Client will be designated as inactive and no Referral Reward will be issued for that Referral.

3.8. Once a Referral Reward has been validated and approved by Pipedrive pursuant to Section 3.3, you will have twelve (12) months from the date of approval to claim the Referral Reward via the Program Page. Any Referral Reward not claimed within this period will expire and be permanently forfeited. Pipedrive will have no obligation to reissue, extend, or provide alternative compensation for expired Referral Rewards.

3.9. If you are an employee, contractor, or agent of a business entity, you represent that your participation in the Program and receipt of any Referral Reward (including gift cards) is permitted under their employer's applicable policies, including any gift acceptance, procurement, or anti-bribery rules. Pipedrive may require you to confirm this before issuing a Referral Reward. Pipedrive bears no liability for your non-compliance with your employer's policies, and any such non-compliance may result in forfeiture of the Referral Reward.

3.10. Without limiting any other provision of this Agreement, Pipedrive may, in its sole discretion, reject, withhold, or revoke any Referral Reward in any of the following circumstances:

(a) suspected fraud, abuse, or manipulation of the Program, including the creation of multiple accounts, email addresses, or domains by the same individual or related individuals for the purpose of generating Referral Rewards;

(b) a Referral that Pipedrive reasonably determines is not a genuine, arm's-length introduction of an independent third-party business, including Referrals involving the Referrer's family members, household members, or business associates acting at the Referrer's direction;

(c) self-referral, or referral of any person or entity that is owned, controlled by, or affiliated with the Referrer;

(d) duplicate accounts within the same Company or Organization, as described in Section 2.8;

(e) inaccurate or misleading billing, registration, or account information provided by the Referrer or the Referred Client;

(f) payment reversal, chargeback, or cancellation of the Referred Client's subscription;

(g) any other violation of this Agreement.

Pipedrive's determination on the eligibility of any Referral or Referral Reward shall be final.

4. Taxes

4.1. Pipedrive shall have no responsibility for determining, remitting, or withholding any taxes applicable to the Referral Reward and Referrer agrees that they are solely responsible for payment of any associated taxes, or similar charges required by applicable law on the Referral Rewards paid to them.

5. Personal Data

5.1. Pipedrive is not obliged to share with Referrer any of the personal data of the Referred Clients (or any natural persons representing the Clients or providing services or work for them) who have created an Account with Pipedrive.

5.2. If the Referrer wishes to keep personal data concerning Referred Clients for its own internal use, the Referrer must obtain prior consent from the respective Referred Clients directly (or any natural person representing the Clients or providing services or work for them).

5.3. Pipedrive may retain records relating to Program decisions, including Referral validation, Reward eligibility determinations, and any related communications, as necessary to administer the Program, prevent fraud and abuse, and establish, exercise, or defend legal claims. Such retention will be in accordance with Pipedrive's Privacy Notice.

6. Limitation of Liability

Pipedrive and any of its officers, directors, employees, shareholders or agents of any of them shall not be liable to Referrer for any amount or kind of loss or damage that may result to Referrer or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort including without limitation negligence, contract or otherwise) in connection with this Program, or Agreement.

Pipedrive's maximum aggregate liability under or in connection with this Agreement and the Program, whether in contract, tort (including negligence) or otherwise (a "Claim"), shall be limited to a sum equal to the aggregate amount which Pipedrive is obliged to pay Referrer in the six (6) month period immediately prior to the period giving rise to such Claim.

7. Term and Termination

7.1. The Agreement shall become effective as of Referrer accepting the Agreement and will end when terminated by either party. Either party may terminate the Agreement at any time in its sole discretion, without cause, by giving the other party a notice of termination at least one (1) day in advance. Notice by email, to your address on the Pipedrive records, is considered sufficient notice to terminate the Agreement. Upon termination of the Agreement, Pipedrive will pay to the Referrer any legitimate outstanding Referral Rewards accrued up until the date of termination.

7.2. Pipedrive reserves the right to terminate the Agreement with immediate effect with any Referrer who Pipedrive reasonably believes; (A) has violated this Agreement, (B) has behaved in a way which has or may negatively reflect on or affect Pipedrive, our prospects, or our Clients, or (C) has violated applicable laws. Such violating Referrer shall not be entitled to any accrued and unpaid Referral Rewards.

7.3. You and Pipedrive are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You have no authority to represent or act on behalf of Pipedrive, including to make or accept any offers or representations or payments on Pipedrive's behalf.

8. Miscellaneous

8.1. Assignment: You shall not assign, transfer or delegate your obligations under this Agreement, either in whole or in part, without the prior written consent of Pipedrive. Any attempted assignment, transfer or delegation in violation of the provisions of this provision will be void. Otherwise, the Agreement shall be binding upon and inure to the benefit of both parties and their successors and permitted assigns.

8.2. Severability: The provisions of this Agreement are severable. If any provision of this Agreement, or the application thereof to any person or circumstance, shall be deemed invalid or unenforceable under any applicable law, such invalidity or unenforceability shall not affect the other provisions of this Agreement that can be given effect.

8.3. Compliance with Applicable Laws. You shall comply with all applicable foreign and domestic laws (including without limitation export laws and laws applicable to sending of unsolicited email), governmental regulations, ordinances, and judicial administrative orders. You shall not engage in any deceptive, misleading, illegal or unethical marketing activities, or activities that otherwise may be detrimental to Pipedrive, Pipedrive’s customers, or to the public. Export laws and regulations of the United States and any other relevant local export laws and regulations may apply to the Pipedrive Services. You will comply with the sanctions programs administered by the Office of Foreign Assets Control (OFAC) of the US Department of the Treasury. You will not directly or indirectly export, re-export, or transfer the Pipedrive Services to prohibited countries or individuals or permit use of the Pipedrive Services by prohibited countries or individuals.

8.4. Waiver: No delay or failure by Pipedrive in exercising any right under this Agreement, and no partial or single exercise of that right, shall constitute a waiver of that or any other right.

8.5. Modification: Pipedrive reserves the right to modify the terms and conditions of this Agreement in its sole discretion at any time, and such changes will be effective immediately upon being posted. If any modification is unacceptable to the Referrer, Your sole recourse is to terminate this Agreement. Your continued participation in the Program after modification to the terms and conditions of this Agreement constitutes Your consent and acceptance to the change.

8.6. Language: The original language of this Agreement is English. Pipedrive may make available translations for convenience. In case of conflicts between the original English version and any translation, the English version shall prevail.

8.7. Notice: Official notices should be sent to Pipedrive via certified mail to: Mustamäe tee 3a Tallinn 10615, Estonia. Notices for termination can be sent via email at [email protected].

9. Applicable Law and Jurisdiction

9.1. The Agreement shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law. Unless otherwise agreed in writing by the Referrer and Pipedrive, any dispute arising out of or relating to the Referral Program Agreement, or the breach thereof, shall be governed by the terms set forth in Section 9.2 below.

9.2. In the interest of resolving any disputes that arise between you and Pipedrive in the most expedient and cost effective manner, you and Pipedrive agree that any and all disputes arising in connection with the Agreement shall be resolved by binding arbitration, as further specified below:

a. Arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of the Referral Program Agreement, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of your Pipedrive Account. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THIS AGREEMENT TO ARBITRATE, YOU AND PIPEDRIVE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

b. Notwithstanding the contents of Section 9.2.a above, you and Pipedrive agree that nothing herein shall be deemed to waive, preclude, or otherwise limit either party's right to (i) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available, (ii) seek injunctive relief in a court of law, or (iii) to file suit in a court of law to address intellectual property infringement claims.

c. Any arbitration between you and Pipedrive will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively herein, "AAA Rules") of the American Arbitration Association (herein "AAA"), as modified by the Agreement, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Pipedrive.

d. Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or in the event that Pipedrive does not have a physical address on file for you, by electronic mail (herein "Notice"). Pipedrive's address for Notice is set forth in the preamble of the Agreement. The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (herein "Demand"). You and Pipedrive agree to use good faith efforts to resolve the claim directly, but if no such resolution is reached within thirty (30) days after the Notice is received, you or Pipedrive may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Pipedrive shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.

e. Fees. In the event that you commence arbitration in accordance with the Referral Program Agreement, each party will be responsible for its own expenses and the payment of any fees to AAA or the arbitrator shall be decided by the AAA Rules. Any arbitration hearings will take place at a location to be agreed upon in the State of New York, provided that if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a non-appearance based telephonic hearing, or by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In such case, you agree to reimburse Pipedrive for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within fourteen (14) days of the arbitrator's ruling on the merits.

f. No Class Actions. YOU AND PIPEDRIVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Pipedrive agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

g. Modifications. In the event that Pipedrive makes any future change to this arbitration provision (other than a change to Pipedrive's address for Notice), you may reject any such change by sending Pipedrive written notice within thirty (30) days of the change to Pipedrive's address for Notice, in which case your Pipedrive Account shall be immediately terminated and this arbitration provision, as in effect immediately prior to the amendments you reject, shall survive.

h. Enforceability. If the entirety of this Section 9.2 is found to be unenforceable, then the entirety of this Section 9.2 shall be null and void and, in such case, the parties agree that such action arising out of or related to the Agreement shall be brought in the state or federal courts located in New York City, State of New York.

By accepting this Agreement here to governing the special terms and conditions, the Referrer confirms that it has reviewed the Pipedrive Agreement and agrees to the terms and conditions stipulated therein.