CRM for nonprofits

Grow your impact with Pipedrive’s CRM software for nonprofits

A nonprofit CRM helps mission-driven teams turn donor, volunteer and sponsor interest into lasting relationships.

Pipedrive gives charities and nonprofits a flexible way to coordinate outreach, manage fundraising pipelines and follow up at the right moments.

Track every opportunity, automate repetitive work and free skilled team members to spend more time building support for your cause.

14-day trial. Zero cost. Full access. No credit card required.

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

CRM for nonprofits Pipedrive feature list

What to look for in customer relationship management software for nonprofits

The best nonprofit CRM system caters to limited resources, diverse stakeholder relationships and fundraising goals all at once.

  • Manage supporter relationships: Organize donors, sponsors, volunteers and partners in one contact management database.

  • Track every opportunity: Move donations, grants, sponsorships and major gift prospects through clear lifecycle stages.

  • Coordinate communication: Keep email threads, calls, meetings and notes connected to supporter records.

  • Sync nonprofit tools: Sync data across the apps your team uses daily for accounting, email, forms and project work.

Build stronger donor relationships with full context

When donor, volunteer and sponsor data is scattered across various spreadsheets, inboxes and apps, no one sees the full picture.

A central CRM platform keeps contacts and conversations together so any team member can pick up where the last one left off.

Using custom fields and tags, Pipedrive organizes contacts by supporter type, donation history or relationship owner – giving full context before every outreach.

Explore Pipedrive’s customizable CRM.

CRM for nonprofits Pipedrive contact management
CRM for nonprofits Pipedrive sales pipeline reports

Monitor fundraising activity with real-time clarity

Grants, donations and sponsorship opportunities can stall easily when no one has a clear view of status or what’s next.

A visual pipeline shows where every fundraising opportunity sits and what action moves it forward.

Build custom pipelines for major donors, grants, sponsorships or corporate partnerships in Pipedrive, then move each opportunity through stages as it progresses.

Learn about Pipedrive’s sales pipeline reports

Automate follow-ups so no supporter gets missed

Manual follow-ups slip as small teams balance fundraising, events, activity and admin all at once.

Automations keep relationship-building consistent by triggering reminders, emails and tasks at the right moment.

Use Pipedrive to automate follow-ups for donor inquiries, lapsed supporters, grant deadlines and volunteer onboarding with email templates and AI-powered email assistance.

Discover Pipedrive’s AI and automation features.

CRM for nonprofits Pipedrive AI and automation
CRM for nonprofits Pipedrive reporting

Show fundraising progress with real-time reports

Nonprofits need to show progress to boards, funders and internal teams, but manual reporting can take hours and fall out of date fast.

Real-time dashboards turn CRM activity into clear, data-driven insights for every campaign and donor segment.

Use Pipedrive’s Insights to monitor fundraising activity, donation opportunities, conversion rates and donor retention using live CRM data.

See how Pipedrive’s insights and reports work.

Strengthen engagement through integrated email marketing

Generic appeals rarely land when different supporter groups respond to different messages.

Once your donor relationships and pipelines are in place, CRM-integrated email marketing lets you segment contacts and tailor appeals to the right audience.

Pipedrive’s Campaigns connects directly to your donor database, letting you build and measure targeted email campaign outreach without switching tools.

Explore Pipedrive’s email marketing software.

CRM for nonprofits Pipedrive email marketing

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

How Wilderness International grew donations by 30% with Pipedrive

A lack of central donor management software held back the rainforest preservation organization Wilderness International.

Pipedrive now helps the team manage twice as many partnerships using streamlined, automated workflows and stronger lead management – bringing in 30% more donations.

“We no longer waste time trying to bring order to the chaos. One team member can do the work of two in the same amount of time!”

Read the full case study.

CRM for nonprofits Pipedrive Wilderness International case study

How Pipedrive is helping one grassroots charity

Pipedrive is a total gamechanger for our charity. It’s given us structure, it’s given us continuity. It just takes all the stuff that’s always happening and puts it in a manageable kind of process.
SW

Shanna WhanCEO / Sober in the Country (SITC)

Capture and qualify donor, volunteer and partner inquiries with LeadBooster

Pipedrive’s LeadBooster add-on provides the tools to capture, qualify and route supporter inquiries into your CRM or fundraising platform.

  • Chatbot: Greet website visitors and qualify donor or volunteer inquiries with automated conversations.

  • Live Chat: Talk to interested supporters in real time and route conversations to the best-fit team members.

  • Web Forms: Pull contact information, event signups and donation form inquiries into your CRM.

  • Prospector: Find organizations and contacts to support fundraising campaigns and partnership outreach.

Learn more about LeadBooster.

CRM for nonprofits Pipedrive LeadBooster

CRM for nonprofit organizations FAQs

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

Strengthen supporter relationships with Pipedrive today

Get more from your fundraising efforts with nonprofit CRM software designed for outreach and metrics.
With the right donor management software, you can grow your donor relationships and boost donor retention.

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