Exciting news for LeadBooster users: We’ve recently added new analysis functionality to LeadBooster’s Chatbot, allowing you to track where your leads are coming from and at which stage they drop off. To make sure you don’t drop the ball on your next deal, you can now also store valuable data from unfinished conversations with potential leads.
Track source URL
You can now find out which of your website’s pages a lead was on when they interacted with your chatbot, converted and shared their information.
This valuable data could inform you:
What product or feature they’re looking for
What content they have read and what they’re interested in
Which pages are converting the most leads and how you could improve other pages to perform
You can save the source page URL as a custom field in the Leads Inbox.
View question drop-off data
Sometimes, one question is all that stands between a prospect and a lead. With Chatbot’s improved reporting feature, LeadBooster users can see statistics for each card in a chosen Chatbot playbook.
This lets you identify which questions cause prospects to drop off. You can use this update to remove questions that interfere with your lead flow.
Store valuable data from unfinished leads
Even though analyzing the questions in your playbook will help you optimize your chatbot, web visitors will still drop out of conversations without converting to leads.
Now, if a website visitor shares their email address and phone number with your chatbot, this information will be stored even if they end the chat early or go idle in the conversation for too long.
This functionality marks all unfinished leads in your Leads Inbox or deals pipelines as “unfinished” so it’s easy to create a filter – you can select to have them saved as leads or deals.