Simple-to-use, extensive functionality, no feature limits — at nearly half the cost of Close CRM.
Pipedrive is an intuitive, simple-to-use CRM created by salespeople, for salespeople. Pipedrive offers unlimited contacts, custom fields, activities and visual pipelines on all plans.
Primarily for small sales teams, Close.io offers a sales automation platform with good functionality, but high costs, feature limits and lack of mobile application make it difficult to grow with your business.
More than 90,000 brands all around the world rely on Pipedrive to grow smarter.
Salespeople need to be empowered to focus on selling. Nobody wants to have their deals and sales targets put in danger due to unhelpful support. Close CRM provides around the clock support… for an extra $750 per month. Pipedrive has award-winning 24-hour support on all plans, at no extra cost.
Close CRM comes at a significantly higher price despite limited features, data restrictions and no mobile application. For six users on the 3rd plan, Close CRM is almost double the cost. Pipedrive offers an affordable CRM with more integrations and 24-hour support as standard.
Nothing stifles sales momentum like barriers and hidden costs. Despite being more expensive than Pipedrive, Close CRM still has limits on contacts, custom fields and users on its first plan. You will have to upgrade to their ‘Basic’ plan for these limits to be removed, and this plan starts at $65 per month. Pipedrive is unlimited across contacts, custom fields, sales pipelines and users regardless of the plan you’re on.
Having the ability to understand your sales opportunities at first glance is crucial. Pipedrive offers unlimited, visual sales pipelines across all plans, so you can easily manage deals across different teams, departments and product lines. Close CRM doesn’t provide visual accounts of your pipeline stages, plus they add limits to the amount of sales pipelines across all plans.
Salespeople need access to their CRM on the move. Pipedrive’s mobile app allows you to view tasks for the day ahead, track calls and caller IDs, create audio notes, access sales data offline, tackle unread emails and overdue activities and see which leads are nearby for timely follow-ups. Pipedrive’s mobile app is also synced with the web app, so any edits to data will appear in real-time on both. Close CRM does not have a mobile app, which is OK for inside sales, but detrimental to the mobile sales professional.
Info-Tech / Software Reviews CRM report
SoftwareReviews, a division of Info-Tech Research Group, published its 2019 Customer Relationship Management (CRM) Data Quadrant Awards naming Pipedrive as the industry leader.
The highly detailed, full category report uses real review benchmark data from CRM software users.
Pipedrive is completely customizable and has 100+ app integrations, oh, and an open API.
Adam Graham, founder of Business development consultancy Gray Matters, has used many CRMs in his career due to his sales background. Since adopting Pipedrive in 2018, Graham attributes much of their success to Pipedrive’s reporting features, particularly, the ability to include custom fields in reports.
See how they increased conversions here
It has made our sales department more effective and efficient. It's easy to use and it's constantly updated.
The ability to completely customize the data fields and workflow gives me a tailor made CRM. Much different than my past experiences with these types of programs! The mobile app is just as functional as the desktop version, and even has a few little extras.
As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.
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