Pipedrive Vs Close CRM

Simple-to-use, extensive functionality, no feature limits — at nearly half the cost of Close CRM.

Pipedrive

Pipedrive is an intuitive, simple-to-use CRM created by salespeople, for salespeople. Pipedrive offers unlimited contacts, custom fields, activities and visual pipelines on all plans.

Close CRM

Primarily for small sales teams, Close.io offers a sales automation platform with good functionality, but high costs, feature limits and lack of mobile application make it difficult to grow with your business.

Be in good company

More than 90,000 brands all around the world rely on Pipedrive to grow smarter.

Why is Pipedrive the best Close CRM alternative?

Value for money
No data limits
Support

Pipedrive vs Close CRM - a snapshot

Pipedrive offers all the features your business needs to grow at a fraction of the cost.
Pipedrive
Close CRM
Free trial
Yes
Yes
Price per user
$12.50 – $99
$25 – $95
6 users on Professional plan (3rd plan)
$299.40
$570
Billing currency
USD, EUR, GBP
USD
User limit
Unlimited, all plans
Unlimited, highest plan
Contacts
Unlimited, all plans
Unlimited, higher plans
Custom fields
Unlimited, all plans
Unlimited, higher plans
Sales pipelines
Unlimited, all plans
Limited, all plans
Products
Unlimited from Advanced plan (2nd plan)
Smart contact data
Unlimited from Advanced plan (2nd plan)
Recurring revenue reports
Unlimited from Advanced plan (2nd plan)
Mobile application
All plans
Support
24/7, all plans
Not 24/7, extra cost

Importing your data from your current CRM has never been easier with data import using Import2

Disclaimer: All information, prices, and data were last verified on 15 June 2020. To report any incorrect or outdated information, please get in touch with us.

Pipedrive looking like a better Close CRM alternative?

5 reasons why Pipedrive is the best Close CRM alternative

24/7 support

Salespeople need to be empowered to focus on selling. Nobody wants to have their deals and sales targets put in danger due to unhelpful support. Close CRM provides around the clock support… for an extra $750 per month. Pipedrive has award-winning 24-hour support on all plans, at no extra cost.

Value for money

Close CRM comes at a significantly higher price despite limited features, data restrictions and no mobile application. For six users on the 3rd plan, Close CRM is almost double the cost. Pipedrive offers an affordable CRM with more integrations and 24-hour support as standard.

Data limitations

Nothing stifles sales momentum like barriers and hidden costs. Despite being more expensive than Pipedrive, Close CRM still has limits on contacts, custom fields and users on its first plan. You will have to upgrade to their ‘Basic’ plan for these limits to be removed, and this plan starts at $65 per month. Pipedrive is unlimited across contacts, custom fields, sales pipelines and users regardless of the plan you’re on.

Sales pipelines

Having the ability to understand your sales opportunities at first glance is crucial. Pipedrive offers unlimited, visual sales pipelines across all plans, so you can easily manage deals across different teams, departments and product lines. Close CRM doesn’t provide visual accounts of your pipeline stages, plus they add limits to the amount of sales pipelines across all plans.

Mobile app

Salespeople need access to their CRM on the move. Pipedrive’s mobile app allows you to view tasks for the day ahead, track calls and caller IDs, create audio notes, access sales data offline, tackle unread emails and overdue activities and see which leads are nearby for timely follow-ups. Pipedrive’s mobile app is also synced with the web app, so any edits to data will appear in real-time on both. Close CRM does not have a mobile app, which is OK for inside sales, but detrimental to the mobile sales professional.

Pipedrive vs Close CRM: How users compare us

G2Crowd reviews position Pipedrive ahead of Close CRM across numerous key categories.
Pipedrive
Close CRM
G2Crowd
Customization
8.0/10
6.0/10
Workflow capability
8.1/10
6.7/10
Dashboards
8.2/10
7.2/10
Forecasting
7.7/10
6.1/10
Data import and export tools
8.1/10
6.8/10
Integration APIs
8.2/10
5.9/10
Breadth of partner applications
7.9/10
4.1/10
Document and content management
7.9/10
6.2/10
Internationalization
8.3/10
5.7/10
Product direction (% positive)
8.6/10
7.4/10

Pipedrive leads top industry comparisons

Info-Tech / Software Reviews CRM report

SoftwareReviews, a division of Info-Tech Research Group, published its 2019 Customer Relationship Management (CRM) Data Quadrant Awards naming Pipedrive as the industry leader.

The highly detailed, full category report uses real review benchmark data from CRM software users.

View Info-Tech report

Customize and integrate

Pipedrive is completely customizable and has 100+ app integrations, oh, and an open API.

How our customers grow their business with Pipedrive

Adam Graham, founder of Business development consultancy Gray Matters, has used many CRMs in his career due to his sales background. Since adopting Pipedrive in 2018, Graham attributes much of their success to Pipedrive’s reporting features, particularly, the ability to include custom fields in reports. 

See how they increased conversions here

Pipedrive mixes features and design that allows our team to streamline our operations. It was very easy to get up and running with Pipedrive compared to SalesForce.

Michael LiedtkeEngineering Manager, Escrow.com
Michael Liedtke

As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.

Ryan RobertsFounder & CEO, Bustld, LLC
Ryan Roberts

Having a powerful CRM tool such as Pipedrive in our arsenal has been essential to the success of our sales team. With its easy-to-use and well-designed interface, it definitely keeps us organized and on track!

Kristel KruustükFounder & Chief Testing Officer, Testlio
Kristel Kruustük

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