Pipedrive vs. Salesmate
Get the pipeline management clarity, automation features and AI insights and support your reps need to hit targets consistently – all in one intuitive CRM.
Pipedrive
Built by salespeople for sales teams, Pipedrive streamlines every stage of your deal pipeline with an intuitive user experience, customizable dashboards and reliable workflow automation that keeps outreach on track.
Pipedrive supports over 100k customers with comprehensive built-in AI capabilities that work across all plans and support reps directly.
Salesmate
Salesmate bundles CRM, marketing and customer support features into one workspace. This broader functionality limits integration flexibility and increases UI complexity for teams focused on selling.
Salesmate’s 8,500+ user base has access to text messaging, email campaigns and calling in-app, while native AI is in beta – a separate bot platform is available at an added cost.
Why is Pipedrive the best Salesmate alternative?
Pipedrive vs. Salesmate – a snapshot
Where Salesmate adds broader marketing and support functions for teams with complex needs, Pipedrive’s all-in-one workspace stays laser-focused on simplicity and visibility.
Pipedrive
Salesmate
Feature
Ease of use
Award-winning, user-friendly interface with personalized onboarding
Simple for basic use, advanced and non-CRM features add a learning curve
Lead scoring
Scores feature for defining criteria based on unique business needs and optimizing sales cycles
Built-in lead scoring
Visual sales pipeline
Drag-and-drop Kanban pipelines with custom stages
Standard deal view, fewer visualization options
Workflow automation
Advanced triggers and conditions to automate follow-up emails, tasks and any other common sales tasks
Automation journeys for general sales, email and support actions
Reporting and analytics
Custom dashboards, metrics and smart forecasting
Good visual analytics with forecasting tools
Customer base
100k+
8.5k+
Customer support
Chat, phone and email; 24/7 (priority support) for higher plans, plus knowledge base
Chat, phone and email available Mon–Fri, plus knowledge base
Language support
23 languages and growing
Available only in English
AI features
Built-in AI features, including email summaries, pipeline nudges and AI-powered reporting, on all plans
Sandy AI agent available only in beta on higher plans; separate AI product (Skara) not built into the CRM
Customization options
Multiple pipelines, custom fields and reporting options, extensive integration library
Adjustable layouts, stages and data fields
Ease of switching
Easy data transfer from 35+ CRMs (including Salesmate, HubSpot and Salesforce) or CSV/XLSX (e.g., Excel)
In-built imports for Pipedrive and HubSpot, CSV/XLSX for others
Monthly pricing
$14–$79 (GBP and EUR pricing also available)
$23–$63 (USD only)
Free trial
14 days
15 days
Transition from Salesmate to Pipedrive using Import2
4.5/5
4.2/5
4.3/5
4.5/5
4.5/5
4.7/5
Grow sales teams with a scalable CRM
When teams expand fast, processes often fall apart. Leads slip, updates go missing and goals get harder to track.
However, growth shouldn’t mean more spreadsheets or new disconnected tools.
Pipedrive simplifies scaling with flexible pricing, shared permissions and powerful automation capabilities. Every new deal and teammate fits smoothly into your existing sales pipeline.
Discover Pipedrive’s flexible cloud CRM.
Customize reports, data fields and sales pipelines
Generic reporting hides the sales insights that drive better decisions.
To stay competitive, you need to track what truly matters to your strategy – whether it’s deal value, lead source or team sales performance.
Pipedrive lets you create custom dashboards, fields and pipelines to forecast accurately, measure progress and keep every stage of your customer journey visible.
Explore Pipedrive’s customization options.
How Pipedrive helped SoMe Connect grow revenue by 133%
SoMe Connect turned to Pipedrive for a clearer view of its sales processes and metrics.
After speedy onboarding, the company centralized contact management, automated follow-ups and improved pipeline visibility – growing revenue from $600,000 to $1.4 million.
“I have ambitious plans for Pipedrive this year, including starting a ‘check-in’ pipeline to help smooth the transition process between sales and operations.”
Build customer relationships to last with Campaigns
Campaigns by Pipedrive keeps you connected with buyers from first contact to closing. Create and send emails from the same place you track deals, so every message is timely and personal.
Email automation: Schedule outreach and send follow-ups automatically.
Segmentation: Target specific buyers at key moments with tailored campaigns.
Performance tracking: View engagement metrics in real time to learn what works.
Drag-and-drop design: Lean on professional templates to save time and stay consistent.