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Pipedrive rated #1 CRM in two leading industry quadrants

  • Pipedrive placed as quadrant ‘Leader’ within two independently reviewed and produced reports
  • Highest feedback scores ever achieved in an Info-Tech software reviews report

New York, 11 May 2018 – Pipedrive Inc. (www.pipedrive.com), the leading sales pipeline software and CRM of choice for over 70,000 companies, today announced that it has earned top recognition in two user-generated industry comparisons conducted by leading analyst houses.

Pipedrive has been classed as a ‘Leader’ by Software Advice in FrontRunners Quadrant, powered by Gartner Methodology, in the CRM Software category. The FrontRunners analysis is a data-driven assessment identifying products in the CRM software market that offer the best capability and value for small businesses.

FrontRunners Quadrant was created by evaluating verified product data and end user reviews from softwareadvice.com, capterra.com and getapp.com, positioning the top scoring products for business users. Scores were based largely on reviews from real software users, along with other product performance details.

Secondly, Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group Inc., has published its 2018 CRM Data Quadrant Awards naming Pipedrive as the industry leader. In addition, Pipedrive was Top Rated in all categories including quality of features, business value created, usability and intuitiveness and vendor support.

David Piazza, President of Software Reviews, explains, “Pipedrive has seen some of the highest customer feedback that we have seen to date, not just in CRM, but across all our categories. The high emotional footprint score in particular demonstrates a very engaged and satisfied customer base”.

Martin Henk, Co-founder and VP of Product at Pipedrive, comments, “Our relentless focus on the end user experience has resulted in a CRM that salespeople actually like to use - which is unfortunately quite unique in the industry. It means the world to us to receive strong positive feedback from users and share in their sales success”.

Pipedrive was designed by salespeople for salespeople. Pipedrive gives users maximum visibility and control over their sales pipeline and guides them to complete meaningful activities daily that consistently push deals to close.

Unlike other sales CRM software, Pipedrive directly addresses traditional barriers to success – firstly, the tool is quick and simple to adopt, and secondly, it is totally customizable to mirror the reality of a sales team’s offline sales processes.

Key benefits to using Pipedrive include boosted sales and conversion rates, increased team collaboration, data accuracy and sales productivity, as well as more customized end-customer experience, customer service and communication.

Quadrant diagrams and full details of both industry reports can be found at https://www.pipedrive.com/en/top-rated-crm

Notes: The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.

About Pipedrive

Pipedrive is the weapon of choice for salespeople in scaling companies – the sales CRM pipeline platform that makes selling simple. Pipedrive keeps things moving, stops tasks falling through the cracks and kills the tedium of admin. Pipedrive ensures that sales activities remain targeted, ambitious and realistic. Today, over 100,000 customers in 170 countries, and across 100+ industries leverage Pipedrives’ award-winning software to manage their sales process.

Founded by seasoned sales professionals, Pipedrive launched in 2010. It is one of the fastest growing cloud-driven SaaS companies worldwide, having raised $90m in funding from investors including DTCP, Atomico, Insight Venture Partners, Bessemer Venture Partners, Rembrandt Venture Partners and Paua Ventures.