Pipedrive reviews and ratings
Pipedrive’s recognition by established platforms highlights us as a leading, reliable SaaS solution for salespeople.
We strongly value our users and strive to give the best customer experience, using Pipedrive reviews from reputable sources and support team feedback to guide our product development.
By combining professional insights and user feedback, we can deliver a CRM platform that empowers startups, SMBs and corporations worldwide to succeed.
14-day trial. Zero cost. Full access. No credit card required.
4.5/5
4.2/5
4.3/5
4.5/5
4.5/5
4.7/5
Reviews from Pipedrive customers
At Pipedrive, our customers are at the heart of everything we do. Their success stories and feedback help us continually refine and enhance our CRM to meet the unique needs of small businesses across the globe. From simplifying sales processes to boosting productivity, here’s what real Pipedrive users have to say about their experience with our platform.
Wes F.Overall, I am a forever-user of Pipedrive. The value of the product supremely outweighs the amount required to pay monthly. And with such an active development team, it is always exciting to see what is rolling out each couple of weeks! Pipedrive has evolved from a "light" CRM to a full-features CRM with a light feel. It is an excellent CRM tool.
5 of 5
Peter L.Very happy so far with Pipedrive - agonised initially about using it because of weaker marketing automation features and 1000 email limit on emails, but still its quick and easy to use and less 'how do you do that' than any of the other five or so CRM's we experimented with.
5 of 5
Justin M.Pipedrive is a super easy-to-use, customizable CRM alternative for those of us in tech, creative industries, or just anyone that hates clunky, ugly, overly complex platforms like Salesforce. Sets up in seconds, there's a great iOS app, and it's actually a pleasure to use. Quick and easy.
5 of 5
Krishna L.Pipedrive has been an overall success for our small team's use case, however we have other CRM installations that require a lot more personnel to administer. As a result of Pipedrive's enhanced exposure in our transactions, we saw an increase in sales.
4 of 5
Sara B.There are a ton of highlights that are accessible. The combination of Pipedrive and other applications makes it an extraordinary CRM and monitors correspondence.
5 of 5
Christopher J.Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations.
5 of 5
Foster S.It helps me keep track of ongoing interaction with my prospect and allows me to create personalized message through email for my prospects.
5 of 5
JJ A.This is by far one of the best CRM’s I’ve ever used. Have used HubSpot and many others, which were a lot less user-friendly and way more expensive.
5 of 5
Sam B.Pipedrive works well for us because we can customize it to work exactly how we need it. Customizing is easy and does not require coding. Pipedrive integrates nicely with services like Zapier and various forms of plugins. This allows us to connect our CRM with all of our software applications.
5 of 5
Gregory P.I have used other CRMs in the past, and Pipedrive is the simplest, most effective of them all. It does not overcomplicate things.
5 of 5
Dirk Steffen H.Pipedrive has completely transformed our sales process and exceeded all our expectations! It’s user-friendly, packed with all the features we need, and has taken our business to the next level.
5 of 5
Virginia B.This application is perfect for sales on the go; you can create custom reports to be sent to your email (for notifications on activities, emails, calls, etc.) and access your pipeline through Pipedrive’s mobile app so you can keep up with your clients and sales team(s) at all times.
5 of 5
Anuradha G.I really love Pipedrive’s UX! It’s extremely intuitive and easy to use. Not only that, but its email sync and email-sending features from inside the tool are amazing! I was using a different CRM before this, but after a careful evaluation of Pipedrive during its trial period, I was just in love with it!
5 of 5
Andrés J.Being able to manage our customer base and network in an easy and usable way. Also, it has become my second brain. Best software I have found for this.
5 of 5
Lucas F.Pipedrive has excellent tracking tools, excellent email synchronization and AI to summarize important emails. On top of all that, Pipedrive always brings new features and updates focused on the user experience. Pipedrive has helped me better manage my sales team, forecast sales, track customers, and review sales data and metrics for KPIs.
5 of 5
Rafael R.Sales software tends to be complicated. There are always many features and workflows, but Pipedrive turns out to be way more logical and easy to use from day zero. Pipedrive has been amazing for our team, and we’re able to keep things organized, use automations and get reports via API.
5 of 5How Pipedrive is driving customer success
Businesses of all sizes and industries are thriving with Pipedrive, streamlining their sales processes and achieving remarkable growth – explore these real-world success stories to learn how.
How Visionair Media switched to a more cost-effective CRM solution
75% reduction in CRM costs now they’ve switched to Pipedrive
Visionair Media struggled with the high costs of its existing CRM during the economic downturn caused by COVID-19. Despite moving to a lower plan, the reduced functionality hindered vital sales activities, prompting the search for a more cost-effective solution.
Pipedrive’s streamlined migration process saved Visionair Media time and preserved their data, offering all the functionality they needed at a fraction of the cost. The team uses Pipedrive’s deal view and integrations to enhance their sales process and boost revenue.
By switching to Pipedrive, Visionair Media reduced its CRM costs by 75% while enhancing its sales process through deal management and key integrations. The team is now saving hundreds of dollars a month and using Pipedrive’s features to convert more leads into deals and increase revenue.
How Pipedrive helped merger and acquisition advisor Raincatcher double the value of business deals in its pipeline
100% increase in M&A deal value after switching to Pipedrive
Raincatcher needed to manage complex client and buyer relationships while overseeing high-value mergers and acquisitions, often involving millions of dollars. They required full visibility of their deals and pipelines and streamlined workflows to handle the demanding transaction process.
Pipedrive allowed Raincatcher to manage multiple pipelines, automate lead qualification and integrate email marketing and document storage. These features helped streamline operations, save time and improve overall deal management efficiency.
Raincatcher doubled the value of its merger and acquisition deals from $100 million to over $200 million in just 18 months by leveraging Pipedrive’s automation and multiple pipelines. With the help of automations, Raincatcher now saves 30 hours a week, allowing the team to efficiently manage high-value transactions and complex client relationships.
How Planet42 uses Pipedrive to manage its sales and equity pipelines
1500+ sales leads and 700+ equity leads managed seamlessly with Pipedrive
As Planet42 grew, managing sales and equity leads in a single pipeline became confusing, with overlapping contacts and processes. They needed a solution to separate and streamline their lead management while keeping track of high volumes of potential clients and investors.
Pipedrive allowed Planet42 to set up two distinct pipelines for sales and equity, simplifying their lead management. The team also benefited from Pipedrive’s email templates and mobile CRM features, which improved communication and enabled efficient lead tracking on the go.
With Pipedrive, Planet42 now manages over 1500 sales leads and 700 equity leads, significantly improving their ability to scale both sides of the business. The sales team also leverages Pipedrive’s mobile CRM to log information while on the road, increasing productivity and enhancing customer interactions.
