Affiliate Marketing guide for small businesses: A step-by-step starter playbook

Ultimate step-by-step guide to affiliate marketing with Pipedrive

Affiliate marketing is a powerful, low-risk strategy for driving revenue and growing brand awareness. It empowers businesses to scale by turning content creators, bloggers and influencers into brand advocates.

Whether you’re launching your first program or refining an existing one, this affiliate marketing guide covers everything from foundational principles to smart implementation techniques. You’ll gain the tools and insights needed to build a high-performing affiliate system that drives measurable growth without a large upfront investment.


What is affiliate marketing?

Affiliate marketing is a performance-based marketing model where businesses reward partners (affiliates) for driving traffic or sales through their marketing efforts. It’s a win-win: affiliates earn a commission, while businesses gain exposure and conversions.

Think of it as digital word-of-mouth. Affiliates promote a product or service using a custom tracking link. When a lead or sale is generated, they get paid. Common affiliates include content creators, such as bloggers, influencers, review websites and YouTubers.

According to Forrester, 54% of marketers rank affiliate marketing as one of their top three customer acquisition channels, and 20% rank it as their most successful digital channel.


How affiliate marketing works

Affiliate marketing relies on four key players:

  • The Merchant: This is the business offering the product or service. Merchants create the affiliate program and provide promotional assets.

  • The Affiliate: The marketer or content creator who promotes the product through blogs, social media, email or video content.

  • The Customer: The person who clicks the affiliate link and completes a desired action, typically a purchase or sign-up.

  • The Platform: Software that tracks the entire process, manages commissions and ensures proper attribution.

A typical affiliate marketing cycle works like this:

  1. A business sets up an affiliate program and invites affiliates to join

  2. Each affiliate receives a unique tracking link to promote the product

  3. A customer clicks the affiliate’s link and completes a purchase

  4. The platform attributes the sale and issues a commission to the affiliate

  5. Affiliate marketing software automates and streamlines the entire process, making it scalable and efficient for small businesses

Why affiliate marketing matters for small businesses

For small businesses, affiliate marketing offers scalability without high upfront costs. It enables access to new audiences through trusted third-party recommendations while ensuring that payments are made only when measurable results – such as clicks, leads or sales – are achieved.

One major benefit is the minimal initial investment, as expenses are only incurred upon achieving results. Additionally, affiliate marketing plays a role in driving more website visitors and enhancing brand perception. Above all, it utilizes trust-based recommendations, which typically result in higher conversion rates compared to traditional advertising methods.

According to research, 80% of brands around the world have affiliate programs, highlighting that they are now essential in many marketing frameworks. For small businesses in particular, this trend signals both opportunity and urgency: adopting affiliate marketing isn’t just a growth tactic; it’s becoming a competitive necessity.


Step-by-step guide to affiliate marketing

How small businesses can build and scale a successful affiliate marketing program:

Step 1: Define your goals and KPIs

Decide whether you’re aiming for more sales, leads or brand visibility. Set measurable goals, such as boosting affiliate-driven sales by X% in Q4.

Once goals have been established, choose relevant KPIs like conversion rate, click-through rate or average order value. Use customer relationship management (CRM) tools to track progress, monitor affiliate sales performance and generate reports. Combining CRM insights with affiliate data allows for more strategic decisions and real-time updates.

Step 2: Choose the right affiliate platform

Selecting the right affiliate platform is essential for managing affiliate relationships and ensuring accurate tracking. Look for tools that offer referral tracking, performance reporting and automated payouts.

Additional features, such as customizable commission structures, integrations with CRM and fraud prevention, can streamline operations and support long-term growth.

Step 3: Recruit and vet affiliates

Identify affiliates whose audiences align with the brand’s target market. Assess their content quality, engagement levels and relevance to the product or service offered.

Recruitment can be done through social media, email outreach or affiliate networks. Prioritizing quality over quantity at this stage helps build a more effective and trustworthy affiliate base.

Step 4: Provide marketing assets

Equipping affiliates with ready-to-use assets makes promotion more efficient and consistent. Provide materials such as product descriptions, branded banners and pre-written captions to ensure messaging aligns with brand standards.

Clear, professional assets not only save time but also improve the quality and effectiveness of affiliate campaigns.

Step 5: Monitor and optimize

Track key metrics such as click-through rate, conversion rate and average order value to evaluate affiliate performance. Use these insights to identify top performers and refine underperforming strategies.

While Pipedrive doesn’t track affiliates directly, it can be used to monitor affiliate-driven leads and sales within the pipeline. Tagging or segmenting affiliate-sourced deals allows for performance analysis alongside broader sales activity.


Core KPIs for affiliate marketing success

Tracking the right KPIs is essential for evaluating affiliate program performance and making informed decisions. These metrics help determine which affiliates are delivering value and where optimization is needed.

Key affiliate marketing KPIs include:

Click-through rate (CTR)

Measures how often affiliate links are clicked. A strong CTR can indicate effective placement or messaging.

Conversion rate

Shows how many clicks result in a sale or sign-up. A core metric for identifying high-quality traffic.

Average order value (AOV)

Tracks the average spend per affiliate-referred transaction. Helps determine which affiliates drive higher-value customers.

Customer acquisition cost (CAC)

Compares commission and spend per affiliate to the value of the customers acquired.

Lead-to-close rate

Particularly useful if affiliate traffic enters a sales funnel. Measures the percentage of affiliate leads that become paying customers.


Affiliate marketing starter guide: Tips for beginners

Many beginners in affiliate marketing struggle because they set vague goals or fail to communicate effectively with their affiliates. To ensure success, objectives should be clearly defined and communicated from the outset. This includes specific targets such as sales numbers, lead generation or website traffic.

Providing affiliates with a comprehensive guide that includes detailed product descriptions, key selling points and examples of successful campaigns can significantly improve early performance. Well-prepared affiliates are more likely to produce content that aligns with the brand and drives meaningful conversions.


Another common pitfall is overlooking mobile optimization. Landing pages must be responsive and quick to load, as a large portion of affiliate traffic comes from mobile devices. Accurate attribution tracking is essential to avoid disputes and ensure affiliates are properly credited.


Building long-term success with affiliate partnerships

Affiliate marketing isn’t just a tactic – it can be a long-term growth channel when approached strategically. The most successful programs treat affiliates as partners, not just promoters. Providing ongoing support, sharing performance insights and offering tiered commission incentives can help keep affiliates engaged and motivated over time.

Strong affiliate relationships can also lead to collaboration beyond standard promotions. Co-branded campaigns, exclusive discount codes or early product access give affiliates a reason to prioritize a brand over others. These efforts deepen brand loyalty while also giving affiliates unique value to share with their audiences.

Consistency is key. Businesses that regularly communicate with affiliates, share product updates and recognize top performers tend to see higher retention and performance rates. Investing in these partnerships pays off through stronger brand alignment and more consistent results over time.


How to use Pipedrive for affiliate marketing

Pipedrive isn’t just for managing leads – it can enhance your affiliate program by giving you a 360-degree view of your sales pipeline.

With Pipedrive, you can track affiliate leads using custom fields or tags and automatically assign them to appropriate pipelines. Sales dashboards and reports allow you to compare affiliate performance easily.

Pipedrive also integrates with tools like Leadfeeder, helping attribute leads more accurately. Use Intercom integration to streamline communication with affiliates and answer questions at scale. Automated workflows ensure top-performing affiliates are acknowledged and rewarded consistently.


Final thoughts

Affiliate marketing is one of the most accessible and cost-effective ways for businesses to scale. It enables sustainable growth through performance-based partnerships, where costs are tied directly to results. The affiliate model reduces upfront risk while allowing access to trusted referral audiences.

For beginners, a step-by-step affiliate marketing guide can help avoid common pitfalls and build momentum. Each decision, from setting KPIs to choosing the right platform, lays the foundation for long-term success. By focusing on strategy, clear communication and consistent optimization, even newbies can see significant returns.

Whether launching a first campaign or refining an existing program, tools like Pipedrive can provide visibility into affiliate-attributed deals and help streamline performance tracking. With a solid foundation, affiliate marketing can evolve into a primary channel for acquisition and growth.

Try Pipedrive free for 14 days and see how visualizing affiliate-attributed leads can improve performance and conversion tracking.

Driving business growth

Driving business growth