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Protect your account from a data breach with two-factor authentication

With data breach costs on the rise, you can minimize the risk of your Pipedrive account being compromised with our two-factor authentication feature.

According to Verizon, over 80% of data breaches are due to poor passwords and a recent Google report suggests 65% of people use the same password for multiple online accounts.

By enabling our two-factor authentication feature, you add an extra layer of security to your data with a second step in the login process.

If the feature is enabled and you attempt to log in to your Pipedrive account, we’ll send you an email to the email address you use to log in, with a verification link that provides access to your account.

For added peace of mind, we’ll also let you know where in the world the login request has come from. This helps prevent unwanted parties or individuals from gaining access to your valuable assets and information.

In 2021, lost business accounted for 39% of breach costs, at an average cost of over $1.5m, according to IBM.


How do I set up two-factor authentication?

Log in to your Pipedrive account on web app or mobile and go to Settings > Password and login > Two-factor authentication (2FA). From there, you can enable the function for your user account.


Once two-factor authentication is enabled, you’ll get an email to verify you are the intended user of the account. You’ll only need to verify yourself every 30 days on each device.

If you’re an Enterprise admin user, you can make it compulsory for all users to use two-factor authentication so your business assets are better protected.

You can read more about our 2FA process in our Knowledge Base article.

Pipedrive also offers further security features including permission and visibility settings and single sign-on (SSO).


How do I know if my account may be compromised?

If you’re not attempting to log in to Pipedrive and you get a verification email, this could be because a third party is trying to access your account. If this happens to you, you should change your password as soon as possible.

Cybercrime is estimated to cost billions of dollars around the world each year. At Pipedrive, we take data security seriously, which is why we recommend enabling two-factor authentication to protect your data.

Not a Pipedrive user and keen to make the most of our security features for your business? You can try Pipedrive for free with our 14 day trial.

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