Employee count has grown from 20 to 54
Revenue increased from $1.8 million to $4.5 million in one year
Contracts took 30 minutes to process; now they take three
The company used to record data and processes manually, making it nearly impossible to track and manage operations effectively. This system caused issues in the contract management process and hindered the company’s efficiency and ability to grow.
In order to overhaul operations, the company embraced Pipedrive via GRO Agency’s personalized service. This CRM solution was not just about technological integration, but also about finding a system that could mirror the company’s ambitions for growth and productivity.
GRO Agency, particularly Cliff Cheung, worked with the construction suppliers to understand TEAM Main d’œuvre’s core needs, ensuring that Pipedrive was not just another tool, but a tailored solution for their complex problems.
There was a period of adjustment as Thomas and the team were more accustomed to manual methods. However, thanks to Cliff’s support and coaching, Thomas quickly realized that the Pipedrive tools and integrations GRO Agency had implemented were essential to his operations.
The company’s journey with Pipedrive has been transformative. It has moved from laborious manual processes to streamlined, efficient operations, with the CRM playing a pivotal role in reducing workload and increasing productivity.
This digital transformation led to impressive revenue growth and an increased ability to manage a significantly larger team.