Zonduurzaam has grown from just 10 employees to 100 in 2 years
Zonduurzaam has integrated a dozen tools, including Pipedrive
Zonduurzaam’s rapid growth presented several challenges, including the need for a streamlined sales process and better customer relationship management. The company required a scalable CRM solution that could keep up with its growth while providing automation and integrations to improve its workflows.
It needed a simple, straightforward system that wouldn’t require extensive training. Zonduurzaam also wanted to create a data-driven culture – a key company goal for 2023 – which would allow the team to make data-informed decisions to enhance business performance and growth.
Zonduurzaam found the perfect solution in Pipedrive. The software’s Automations feature has helped the team streamline its customer intake process, allowing it to quickly and efficiently follow up with every contact.
Zonduurzaam has created a connection between Pipedrive and its phone system, which instantly logs customer calls. This has improved follow-up times, allowing sales reps to quickly and efficiently respond to inquiries and build personal relationships with new customers.
Since implementing Pipedrive, Zonduurzaam has significantly improved its sales process. The team can now manage leads more effectively and prioritize sales activities based on their pipeline stage. The software has also allowed sales task automation, reducing the workload on sales representatives and enabling them to focus on building stronger customer relationships.
With Pipedrive’s automation, project management and integration solutions, Zonduurzaam has been able to streamline workflows, create a more data-driven culture and make informed decisions that boost revenue.