Pipedrive vs. Salesforce
When Josh Herzig, head of Business Development at AIU, compared the difficulty of using Salesforce to being inside the cockpit of a jet airliner, he wasn’t just speaking for himself. Tens of thousands of salespeople, managers, and marketing experts all over the world are trading this headache-inducing complexity for the kind of simplicity that lets them get on with their job: Selling.
“I don’t want to have to land an aircraft to figure out what I need to do … I’m forced to use Salesforce, but Pipedrive is just a million times easier.”
Pressing play on the video above will set a third-party cookie. Please read our cookie policy for more information.
Pipedrive
Pipedrive is an all-purpose CRM, designed to support established corporations as well as growth-minded organizations who need a way to scale effectively. With Pipedrive, you get access to the features you need and don't need an IT degree to figure them out.
Salesforce
Salesforce is a CRM designed for large businesses with many powerful features. However, when software is designed with big clients in mind, other businesses can often find it over-complicated, hard to set up and prohibitively expensive.
You're in good company
More than 100,000 brands all around the world rely on Pipedrive to grow smarter.
Pipedrive vs. Salesforce at a glance
Overpriced and overcomplicated features make Salesforce much more expensive than Pipedrive, both timewise and financially
Pipedrive
Salesforce
Free trial
Price per user
$14.90 – $99
$25 – $300
Data storage
Unlimited, all plans
Limited/extra cost, all plans
Sales email inbox
Unlimited from Advanced plan
Limited/extra cost, all plans
Artificial intelligence
Unlimited, all plans
Limited/extra cost, all plans
Languages & currencies
Unlimited, all plans
Limited/extra cost, all plans
Forecasting
From Professional
Higher plan
User permissions
All plans
From 2nd plan
Calling
From Professional
Extra cost, all plans
Google apps integration
All plans
Higher plan
Open API
All plans
Higher plan/extra cost
24/7 support
All plans
Higher plan/extra cost
Moving data from your current CRM couldn’t be simpler with data import using Import2
Disclaimer: All information, prices, and data were last verified on 15 June 2020. To report any incorrect or outdated information, please get in touch with us. For more information on Pipedrive features and costs, check out our pricing page. To compare Pipedrive to other CRMs, visit our Comparison Hub.
Pipedrive was the catalyst that helped Tiffany Largie get her businesses started off on the right foot, but it was also the all-purpose glue that helped her scale them well into the seven figure range.
Your business. Your goals. Your CRM
The key lies in Pipedrive’s customizability — no matter how big or small your organization, being able to tweak your CRM to work exactly how you need it to can only help your long-term growth.
The bigger you get, the more you need the kind of clarity Pipedrive can offer. What’s the point in struggling with disorganized data when you could just keep things simple?
Time-poor, no more
With Pipedrive, you won’t just hit the ground running, you’ll hit the ground selling. Our entire solution was designed to be as intuitive as possible, because we know how important time management is when it comes to sales.
We don’t want our partners to learn how to use our CRM; we want them to be able to figure it out instinctively so they can start selling right away. That’s why we provide visual kanban-style pipelines, 24/7 support to every user, and smart workflow automations that eliminate repetitive tasks.
Your job is to sell, not to learn all the ins and outs of a complex piece of software. Pipedrive’s job is to help you sell more effectively. It’s as simple as that.
5 reasons Pipedrive is the best Salesforce alternative
Ease of use
Separate kanban-style drag & drop pipelines for each department and team in your business. A simple and intuitive user interface. Easy data migration from spreadsheets and existing CRMs using Import2. Streamlined, detail-oriented workflows, from contacts and leads right the way through to fully closed deals. AI-augmented smart automations and 400+ third party integrations to eradicate tedious admin.
Competitive pricing
No matter how big your business is, at the end of the day it’s all about your bottom-line profits. Why should your CRM eat into your margin when you can get the same features for less than half the price?
In the highly competitive CRM industry, Pipedrive is regularly among the frontrunners when it comes to value for money. We believe in enabling your business, which means giving you all the tools you need at a price that makes sense.
Potential for scaling
If you want to scale your business, you need a CRM that thinks the same way you do. Unlike Salesforce, Pipedrive was designed from the start to help businesses of all sizes grow, from entrepreneurial dreamers all the way up to Fortune 500 giants.
The secret to scaling effectively is being able to keep track of what’s working and what isn’t. By using our Teams feature, you can divide users into specialized teams and use customizable reports to track their performance against sales goals — but that’s just the tip of the iceberg when it comes to growing your business with Pipedrive.
Use the features you need
Salesforce offers a lot of features but limits full access to the higher tiers. With Pipedrive, on the other hand, we give you full access to the basic features you need, with no built-in functionality restraints you’ll need to work around.
You can use custom fields, contacts, sales pipelines and data storage to scale your business and hit your sales targets.
Industry leading support
Salesforce only offers 24/7 support to sales customers on its highest plan, so if you’ve got a technical issue the delay could cost you.
At Pipedrive, we know all too well there’s nothing predictable about business, and we understand you need to be able to count on your tech support around the clock. That’s why we provide 24/7 support across each and every plan.
Adam Graham, founder of business development consultancy Gray Matters, has been using Pipedrive to simplify his day-to-day and stay focused on the big picture instead of getting bogged down in endless details and features.
In addition to keeping his workflow streamlined, Adam was able to store more information about potential clients and prospects, courtesy of the custom fields available on all plans with Pipedrive. That extra level of detail allowed Gray Matters to analyze its prospects in new ways, develop more precise marketing strategies and ultimately boost its deal conversion rate by 50%.
Growth-minded businesses deserve a growth-minded CRM
If you know that the sky’s the limit for your business, you need an affordable CRM that can support you as you continue to expand.
You may be a major decision-maker at a huge corporation today, but can you still remember taking your idea to the next level? How much time you spent on the fundamentals, refining each and every aspect of your business so that when the time came to grow, you’d be ready?
We remember. And when you use Pipedrive to help you scale, you’ll be reminded of just how enjoyable growing a business can be, as we make a conscious effort to automate the tedious yet necessary tasks that can eat into so much of your time. Pipedrive gives you the option to have full, two-way email sync across 25+ email providers – including Gmail, Yahoo! Mail, Microsoft Exchange and Outlook – and gives your most talented employees the autonomy they need to reach their full potential, while our versatile range of plans ensures you won’t pay a single cent more than you have to.
Want to see the difference for yourself?
Pipedrive rated best CRM for product innovation and user satisfaction
Pipedrive comes top in leading industry comparisons.
SoftwareReviews, a division of Info-Tech Research Group, named Pipedrive as an industry leader in its 2021 Customer Relationship Management (CRM) Data Quadrant and Emotional Footprint Awards.
The highly detailed report uses review benchmark data from CRM software users.
After adopting Pipedrive, Lisa Coyle (Head of 360 Payments) saw her company’s net income grow by 298% from 2016 to 2018, while in the same period new accounts and gross revenue grew by 26% and 40% respectively. Not only did Pipedrive help Lisa to keep her team aligned, the activity management features made it easy for them to prioritize their time effectively and ensured they never missed another follow-up, no matter how many deals they were juggling simultaneously.
Check out what Lisa has to say about Pipedrive’s game-changing simplicity and how it made all the difference to 360 Payments.
Say goodbye to hidden costs, for good
Not only is Salesforce more expensive across the board, it also keeps certain features reserved for the upper-echelon plans. This is great if you’ve got the financial resources to opt for the most expensive structures right off the bat, but it’s less than ideal if you want to have full control over your CRM without breaking the bank.
We know that hidden costs and locked features are a popular business model in the CRM industry, we just don’t want to hide our most useful tools behind paywalls.
Whether you’re a massive corporation looking to gain an edge on the competition, an exciting new venture still in the early stages of your growth, or anything in between, you’ll have access to our customizable pipelines, smart automations and powerful reporting tools.
Pipedrive vs. Salesforce: What the users have to say
Pipedrive is a simpler, more cost-effective CRM than Salesforce, but why should you need to take our word for it? Check out what other users just like yourself have to say.
Pipedrive
Salesforce
Better sales CRM
4.6 stars
4.4 stars
Easier to use
4.6 stars
3.9 stars
Better quality support
8.4 out of 10
7.9 out of 10
Easier to set up
8.4 out of 10
7.1 out of 10
Stress-free management for bigger teams
Pipedrive makes it easy to keep large teams on-target by giving sales managers all the autonomy they need.
The Teams feature allows a team leader to set goals, track performance, and generate insights regarding the sales activity of their representatives.
Pipedrive also provides customizable user permission control with Permission Sets (which govern the actions users can perform within the CRM itself) while Visibility Groups allow managers to dictate what information their reps are able to see and interact with, making it possible to shield data about certain deals from users who don’t need access to it.
Stop scratching your head and start selling more
Some people love complexity, and we understand where they’re coming from. Tackling problems and troubleshooting potential solutions can be fun, and there’s nothing more thrilling than finally hitting on the answer after hours of racking your brain.
We just don’t think it’s the most effective way to sell. And we don’t think the thought of navigating your CRM should fill you with dread every time you sit down at your desk to close a deal.
From seamless collaboration on more than 150 third-party integrations to the mobile app you can use to keep track of your deals on the go, Pipedrive was built from the ground up to feel natural, like an extension of yourself.
Life is complicated, but selling doesn’t have to be. Give yourself the gift of simplicity with Pipedrive.
How global business trendsetters are fulfilling their potential with Pipedrive
Michael LiedtkeEngineering Manager, Escrow.com
Guy ThorntonManaging Director, Picked Group Ltd
Chris WolpertManaging Member, Group Benefit SolutionsTime is money. Why not save on both?
Pipedrive provides the same tools as Salesforce, it’s just a whole lot easier to use. Oh, and it costs less than half the price. Yes, really.
Sell more. Pay less. Try it free!
Full access. No credit card required.