Pipedrive Named Market Leader in the Spring 2021 CRM Software Customer Success Report

New York, May 10, 2021 - Pipedrive, the leading CRM for sales and marketing teams, today announced it has been named Market Leader in the Spring 2021 Customer Relationship Management (CRM) Software Customer Success Report by FeaturedCustomers.

The Market Leader designation is awarded to vendors with substantial customer base and market share along with the necessary customer success content to validate their vision. Leaders have the highest ratio of customer success content, content quality score, and social media presence relative to company size. Highly rated by customers, Pipedrive consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.

“This nomination is an award for Pipedrive’s entire Customer Success team and their work. Pipedrive prides itself as an easy-to-use and intuitive, yet powerful tool, designed for sales and marketing professionals. Being nominated as the Market Leader by actual customers who benefit from our tool every single day is the best recognition for the dedicated work of our Customer Success team who drive Pipedrive’s clients with value, productivity, and outcomes,” said Jeff Heckler, Global Head of Customer Success, Pipedrive. “FeaturedCustomers’ Spring 2021 Customer Relationship Management (CRM) Software Customer Success Report proves that simple, yet effective CRM tools help automate finding leads, manage sales processes, nurture relationships with customers, and meet the company’s revenue goals.”

FeaturedCustomers evaluated all the potential Customer Relationship Management (CRM) Software companies on its platform for possible inclusion in the report. Only 40 companies met the criteria needed for being included in the Spring 2021 Customer Relationship Management (CRM) Software Customer Success Report. Pipedrive earned a Market Leader award in the category.

The Customer Success Report is based on the curation of authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the Customer Relationship Management (CRM) Software space through real customer experiences. Rankings are determined by multiple factors including total number of customer success content, social media and market presence, vendor momentum based on web traffic and search trends, and additional data aggregated from online sources and media properties. Download the full report, along with Pipedrive’s profile, here: https://www.featuredcustomers.com/vendor/pipedrive

About Pipedrive
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson's point of view. Today, Pipedrive is used by sales teams at more than 95,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and in the US. The company is backed by a majority holder Vista Equity Partners, along with Bessemer Venture Partners, Insight Partners, Atomico, DTCP, and Rembrandt Venture Partners. Learn more at www.pipedrive.com.

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