The sales leader’s guide to team time management

Team Time Management

Generic team time management tips are of little use in sales, where buyers are unpredictable and to-do lists are never certain.

When demos overrun, deals shift and prospect replies arrive late, shared visibility and a team-wide rhythm help keep sales efforts on track.

In this guide, you’ll see which tactics and tools really protect sales momentum and how to spot pipeline blockers early so you can keep productivity high and stress levels under control.


Key takeaways for team time management

  • Strong team time management helps reps stay focused on the tasks that move deals forward, even when buyer behavior is unpredictable.

  • Shared workflows, clear priorities and consistent check-ins reduce delays and prevent last-minute scrambles.

  • Automation and the right tools give sales teams more visibility and balance workloads across the pipeline.

  • Try Pipedrive free to organize your team’s time, streamline admin and keep every deal moving.


What team time management means for sales

Sales team time management is about ensuring reps can focus on the most impactful work at the right moments to keep pipelines moving.

Selling is less predictable than other roles because so much depends on buyer behavior. Unexpected replies and decisions can rapidly make a rep’s entire to-do list irrelevant.

That lack of predictability doesn’t make time management pointless. It just means that traditional scheduling isn’t always the best way to create it.

Deal visibility and workflow automation are often more impactful for sales teams than individual time-management methods like the Pomodoro technique or the Eisenhower matrix.

Shared pipeline views and smoother handovers also help teams coordinate work without slowing each other down.

The more predictability you can achieve in this space, where priorities shift rapidly, the more time reps have to respond to the unexpected without losing momentum.

How time management in a team impacts revenue and sales performance

When sales leaders manage team time effectively, reps can stay focused on the actions that keep deals moving.

With routine admin organized or automated, follow-ups are more likely to happen on time.

Pipedrive research shows that most salespeople juggle tasks outside of working on deals; however, those who spend the bulk of their days selling are the most likely to hit their quotas.

team time management sales targets


A steadier team-wide rhythm translates to smoother sales, as prompt communication gives reps a better shot at:

  • Closing deals

  • Hitting monthly performance targets

  • Generating revenue for the business

Fewer last-minute scrambles also make selling more enjoyable. That aids motivation and staff retention, further helping the company’s bottom line.

A University of Warwick study found that happy employees – like those with manageable workloads – are 12% more productive.

However, these outcomes don’t happen by accident. They depend on various small, consistent habits that protect momentum across the entire team.

6 practical steps to improve your sales team’s time management

Small, consistent habits help successful sales teams protect momentum.

Before you make any significant structural changes that could cause more disruption than clarity, try these simple team time management techniques.

1. Set clear priorities every day

Give reps three to five must-do tasks at the start of each workday and the freedom to complete them in any order.

That way, you remove a time-consuming decision from team members’ days, while still letting them choose how they spend their best work hours.

Tie each important task to specific deals or milestones so that:

  • You keep moving toward broader sales goals

  • Every rep understands what their work contributes to

For example, an account executive’s priorities for the day might look like this:

1. Prepare a second demo for the Johnson deal, currently in Negotiation

2. Follow up on all proposals sent to accounts expected to close this week

3. Call three social media leads who replied overnight and moved into Qualified

4. Update deal notes for anything forecasted to close this month


These daily priorities also help managers rebalance workloads across the team or ensure nothing stalls when a rep is out, as everyone can see exactly what needs attention.

More than just urgent tasks, these priorities all link directly to pipeline movement.

They help to focus reps on activities that generate revenue, even when other responsibilities compete for their time.

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2. Use time blocking to protect focus, without micromanaging

Set fixed time slots for outreach, follow-ups and deal updates, but let reps choose how they use those blocks based on their own rhythm.

For example, you could:

  • Block out a 60–90 minute morning window for outbound work

  • Block out a 60–90 minute afternoon window for deal maintenance

  • Let each rep choose how they split those windows and use the hours in between

Allocating time like this gives the team some shared rhythm without forcing everyone into a rigid working pattern. After all, some people reach peak productivity early, while others take longer.

Time-blocking reduces background noise, even when staff members choose the order. Reducing distractions like this is essential to team happiness and efficiency.

The University of Warwick’s researchers put it this way:

Unhappiness in the background can be conceived of as an employee’s rational need to devote psychic attention away from the job task. Happier workers need to do so less. In consequence, they achieve higher productivity.


Shared blocks also make collaboration easier. If everyone knows whether colleagues are focused on outreach, in the middle of deep work or available for quick questions, they can start conversations or discuss specific topics at the most effective moments.

3. Standardize handovers and routine tasks

Create simple, repeatable rules for your most important tasks so that reps don’t waste time chasing missing information.

A study by Slite found that knowledge workers already spend an average of 3.2 hours per week searching for data essential to their work. Confusing procedures only drain more selling time.

The easiest fix is to create short standard operating procedures (SOPs) for common sales activities. These allow anyone to pick up tasks from absentees or predecessors without training.

Shared SOPs also reduce interruptions and minimize cross-team friction, as everyone can follow the same process without needing clarification in the middle of the workflow.

For every important task, create a one-page checklist that shows what “good” looks like.

Include the following information in each:

  • Purpose

  • When to use

  • Required steps

  • Where to record the action

For example, here’s what a sales-qualified lead (SQL) handover SOP could look like:

Purpose

Ensure every lead is assigned to an account executive with complete context, so deals progress without requiring re-discovery.

When to use

After an SDR confirms qualification and before moving the deal to the next stage.

Required steps

  • Write a short call summary
    • Reason for the call

    • What the prospect is trying to achieve

    • Key pain points

  • Add stakeholder information
    • Names and roles

    • Who influences the decision

    • Any internal blockers to expect

  • Confirm timeline and budget
    • Expected buying window

    • Budget readiness or constraints

    • Project urgency

  • Document objections and responses
    • Concerns raised

    • How they were handled

    • Unresolved questions

  • Record the agreed next step
    • What will happen

    • Who owns it

    • When it should happen

Where to store this

Log all details in the customer relationship management (CRM) system. Put them under the deal’s notes and activity history for team-wide access.

Place this information in a location where the entire team can access it. Your CRM is ideal, but a project management tool or a shared spreadsheet will also work.

Easy access means deals can keep moving without requiring permission requests, which can cause delays.

Pro tip: Use our example table as a template for your first SOPs. It offers space for all the key information without overwhelming staff. You can always adapt the format if you need more guidance later, but for now, treat constraint as a valuable time management skill.


4. Hold short, regular check-ins

Stop ad-hoc meetings from interrupting team productivity by holding short, regular check-ins that staff can plan for.

Make it clear when check-ins will happen and how long they’ll take, so reps can block that time out and still have a chance to collaborate on challenges.

Aim for short, sharp updates lasting no more than 10 minutes. Twice a week is sufficient for most teams, in addition to a longer pipeline update.

These succinct sessions serve as informal team-building activities that focus on time management. They help reps build shared habits and understand how their work connects across the pipeline.

Only introduce a daily standup if your team needs extra support or you find that priorities change quickly.

As a leader, use each check-in to:

  • Flag any deals that may be at risk

  • Share updates that may impact the quality of work

  • Delegate tasks to team members with enough time

These discussions can be in person or online, whichever is most convenient for your team.

For example, in one ten-minute catch-up over Zoom, you might cover the following:

Flag at-risk deals

Check if anyone expects to miss deadlines and help re-prioritize tasks

Share updates

Distribute new sales enablement content designed to boost productivity

Delegate tasks

Ask your top performer to help new recruits with goal setting


Such updates and discussions are inevitable in any sales environment. Handling them proactively helps you catch blockers early, rather than reacting later when they’re harder to fix.

Pro tip: Use a time tracker to measure how long catch-ups really take. Collect data over a quarter and if you often overrun the allotted time, consider how you could be more efficient – or extend the sessions slightly. Most project management tools have time-tracking functionality


5. Analyze performance to find inefficiencies

Track reps’ activities and performance to learn which responsibilities cost your team the most time.

Data from a sales analytics tool – via periodic reports or real-time dashboards – will show where processes need tightening to increase productivity.

Telling patterns to look for in your CRM or time-tracking tool include:

  • Deals repeatedly stalling at the same stage

  • Long gaps between scheduled activities

  • Missed deadlines piling up at the end of each month

  • Reps spending too much time on routine tasks

  • Slow handovers causing bottlenecks

Once you know where the hours go, you can investigate whether hold-ups are down to workload imbalances, poor time management or inefficient processes.

For example, if proposals sitting untouched for several days is an issue across the team, you may need to set clearer expectations on when and how to follow up (e.g., via new SOPs).

According to Cloudapps, 65% of sales reps don’t fully adhere to their organization’s defined sales process. A reminder of its importance could help to galvanize everyone.

team time management sales process adherence


If only one sales rep leaves proposals until the last minute, they may be procrastinating or suffering from burnout. Knowing there’s an issue means you can investigate.

6. Take busywork off reps’ plates with automation

Automate repetitive tasks to give reps more time for work that demands their skill and attention – and increase job satisfaction, too.

Every manual status update, follow-up reminder or handover note takes time away from selling. Those minutes quickly add up across hundreds of deals.

It’s far more efficient to automate this routine work with a CRM, allowing experienced representatives to focus on customer interactions.

Automation also supports the whole team, not just individual reps. It balances workloads, keeps tasks moving during busy periods and prevents bottlenecks when volume spikes.

Pipedrive’s State of Sales and Marketing research shows that respondents who use more automations and have a CRM in place feel happier with their tools – and 82% of those who are very satisfied with their tools show a substantial likelihood of hitting their quota.

Other routine sales tasks you can automate with a CRM like Pipedrive include:

  • Scheduling follow-up activities when a deal moves to a new stage

  • Logging calls, emails or meeting notes to save reps the manual data entry

  • Routing new leads to reps based on workload or territory

  • Synchronizing data across tools so reps don’t have to copy and paste information

Artificial intelligence (AI) makes automations smarter and improves visibility across teams, with over a third (35%) of salespeople reporting weekly time savings of two to five hours, according to Pipedrive research.

Pipedrive in action: Expanish integrated Pipedrive with Automate.io to speed up day-to-day sales work and double conversions. In their words, “[Pipedrive] helped us streamline our lead management and nurturing process, allowing our team to focus on what they do best: sell better.”


3 types of team time management software to boost productivity

Adding some well-chosen tools to your tech stack makes it easier to prioritize tasks, streamline workflows and keep everyone informed.

These three software types have the most significant impact with the least disruption.

1. Customer relationship management (CRM) systems

A CRM gives whole teams a shared place for deals, activities, notes and follow-ups, reducing the time reps spend searching for information.

It also centralizes SOPs, reminders, automations and performance data, giving you a clearer view of your sales pipeline and performance.

Here’s how Pipedrive visualizes your sales pipeline, with drag-and-drop functionality to organize deals:

team time management Pipedrive sales pipeline


With a simple CRM, reps can:

  • Track specific tasks and deadlines

  • Manage leads and deals from a single workspace

  • Automate routine admin

  • Collaborate with teammates on shared accounts

  • Use real-time updates to avoid bottlenecks

  • Give managers a clear view of team activities and workloads

These functionalities make it easier to keep deals moving without constant check-ins or manual updates and help leaders rebalance workloads before people burn out.

Quick tool recommendation: Pipedrive is a versatile, cloud-based CRM built to organize sales teams and their data. Workflow automations, an intuitive pipeline view, AI email capabilities and third-party integrations combine to help over 100,000 companies maximize their sales time.


2. Project management and task management tools

Project management tools give sales teams one real-time view of their tasks and timelines, helping everyone stay aligned and avoid last-minute scrambles.

In particular, Gantt and Kanban-based tools provide teams with a visual way to organize tasks, helping them avoid feeling overwhelmed.

Here’s an example of how Asana’s Gantt tool organizes project work by date:

team time management Asana


You can use tools like these to:

  • Map out work across the week

  • Spot bottlenecks early

  • Check progress toward shared goals

  • Break larger sales projects into manageable steps

  • Reduce multitasking by focusing on one board or list at a time

They also help sales and marketing teams collaborate when campaigns cross departments.

Quick tool recommendation: Trello aims to simplify complex operations with three card-based time management tools: Inbox to brainstorm ideas, Boards for to-do list prioritization and Planner for setting deadlines. Trello also integrates with Pipedrive to sync deal data.


3. Communication and team collaboration tools

Communication tools keep entire teams aligned as work progresses quickly, reducing delays and enabling reps to share updates without switching between apps or writing lengthy emails.

Here’s what team messaging looks like in Microsoft Teams:

team time management Microsoft teams


Used well, collaboration tools support sales team time management by:

  • Reducing delays caused by missing information

  • Keeping deal updates visible to the right people

  • Supporting quick decision-making around pricing, discounts or proposals

  • Providing shared channels for account teams

  • Cutting back on unnecessary meetings by tightening communication

Combined with your CRM and project management tools, communication platforms provide your team with a comprehensive system for organizing work and tracking progress.

Quick tool recommendation: Slack is a messaging tool built to complement or replace email for internal teams. It supports better time management and teamwork by organizing conversations and resources. Connect Slack with Pipedrive to automate deal notifications and streamline your workflow.


Team Time Management FAQs


Final thoughts

The best time management strategies start with a few steady habits and the right technology.

Focus first on clear priorities, tight handovers, predictable check-ins and admin automation. You’ll soon see your team moving through the pipeline with less friction.

Remember also that happy employees almost always achieve more in less time. Ensure everyone takes regular breaks to decompress and enjoys a fair work-life balance with plenty of personal time. Setting boundaries is how the best employers hire and keep top talent.

See how Pipedrive helps sales teams work together more efficiently. Start your free 14-day trial today.

Driving business growth

Driving business growth