Is Creatio CRM easy to implement?

Creatio offers flexibility but typically requires long setup and training periods. Pipedrive’s onboarding is fast, guided and ready to meet your business needs out of the box.

Which companies use Pipedrive?

Over 100,000 businesses worldwide across numerous industries – including event management, banking, logistics, marketing, non-profit, SaaS and many more – use Pipedrive as their CRM solution. Pipedrive is loved by teams that need an easy-to-use, scalable marketing and sales CRM trusted by global brands and small businesses alike.

Can Pipedrive send automated emails?

Yes. You can trigger personalized emails and perform lead management automatically, allowing you to deliver an engaging customer experience.

Is Creatio a low-code CRM solution?

Creatio markets itself as a low-code or even “no-code” CRM software. However, in practice, many businesses still need technical expertise or IT support to configure and maintain it. Complex setups, integrations and automations often require specialized knowledge.

Can Pipedrive import from CRMs other than Creatio?

Yes. Pipedrive makes it easy to switch from other CRMs, including Hubspot, Zendesk, Zoho CRM, Keap, Salesforce, Insightly and Microsoft Dynamics 365.

Pipedrive vs. Creatio

Get the CRM that’s so easy to set up and use that your sales team will be closing deals in hours rather than months.

Pipedrive

Built by salespeople for sales teams, Pipedrive delivers visual, customizable pipeline management and automation with a straightforward setup. Get started immediately and let your team focus on selling, rather than system configuration.

Pipedrive supports over 100k customers with comprehensive built-in AI capabilities built into its plans to support reps directly.

Creatio

Creatio is an all-in-one enterprise customer relationship management (CRM) platform plus business process automation suite. It offers flexibility, but the complexity, cost and setup time can make it impractical for startups and mid-size teams.

“Thousands” of clients who tap into Creatio’s limited-number AI Actions have to monitor their usage carefully to avoid racking up costs.

Why is Pipedrive the best Creatio alternative?

Simple to implement

Start selling in hours, not months. Pipedrive’s no-code setup removes the long, technical implementation that Creatio often requires.

Highly customizable

Tailor pipelines, fields and workflows in minutes. Pipedrive gives you flexibility without complexity – no IT support required.

Clear pipeline visibility

See every deal and KPI at a glance with intuitive dashboards. Pipedrive makes insights instantly accessible, enabling teams to act faster.

Pipedrive vs. Creatio – a snapshot

Having a CRM platform that’s powerful yet easy to adopt is essential for fast-moving sales teams. Pipedrive is a Creatio alternative that delivers clarity and results without the heavy setup.

Pipedrive

Creatio

Feature

Onboarding

Fast setup and guided demo and free support

Extended setup because of customization

Ease of use

Simple, user-friendly visual interface anyone can master

Steeper learning curve for non-technical users

Integrations

Hundreds of ready-made app connectors and API support

Many available via API, but setup can be technical and incur extra costs

Workflow automation

Advanced triggers to better engage with leads, optimize your deal pipelines and streamline your sales activities

Robust task management and workflow tools, but technical setup requirements can limit practical functionality

Reporting and analytics

Custom dashboards, lead scoring, metrics and smart forecasting without technical setup

Powerful but complex to configure and interpret – often requiring an IT team to help

Customer support

Chat, phone and email; 24/7 (priority support) for higher plans, plus knowledge base

Free AI support; phone and email support only for higher plans, plus knowledge base

Mobile app

iOS and Android

Pricing

$14–$79 per seat/month

$25–$85 per user/month

Customization

Multiple pipelines, custom fields and permissions, extensive integration library

Highly customizable, but can require significant setup time

Free trial

14 days

Migrate data from your old CRM in minutes using Import2

Disclaimer: All information, prices and data were last verified on 24 November 2025. To report any incorrect or outdated information, please get in touch with us. For more information on Pipedrive features and costs, check out our pricing page. To compare Pipedrive to other CRMs, visit our Comparison Hub.

4.5/5

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4.5/5

4.7/5

Automate your sales process and hit targets faster

In today’s fast-paced business environment, teams can easily get caught up in busywork, which prevents them from focusing on sales.

Thanks to CRM automation, sales teams can set up triggers to streamline opportunity management, move deals or assign leads with no coding or IT help required.

Pipedrive’s built-in AI Sales Assistant even surfaces insights and new automation ideas in real time, helping small and mid-sized teams stay organized and close more deals faster.

Discover Pipedrive’s sales automation features.

Clarity that drives performance

Without clear visibility, businesses can easily lose sight of where their sales potential and best-fit deals lie.

The right software helps reps always know where they stand and managers make confident, data-driven decisions without extra tools or technical setup.

Pipedrive’s visual dashboards and Insights user interface give your team instant clarity to track KPIs, forecast revenue and spot opportunities in seconds.

Explore Pipedrive’s insights and reporting features.

How Key Search made its workflow 40% faster

Key Search turned to Pipedrive after finding that its old Applicant Tracking System was outdated and lacked the customizable functionality it needed.

With Pipedrive, Key Search manages everything from candidate pipelines and contact management to invoicing, forecasting and marketing. Its workflow now runs over 40% faster.

“Without Pipedrive, we wouldn’t have grown so fast. We have to hire additional consultants now because the system is getting bigger and we need more help!”

Read the case study

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How customers grow their business with Pipedrive

Gray Matters uses Pipedrive to streamline project management, lead generation and client relationships. Since adopting Pipedrive, Gray Matters has boosted its new customer conversion rate from 20% to 30%.

Pipedrive vs. Creatio FAQs

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments