Number of workflow automations implemented
Key Search’s workflow has sped up with Pipedrive
Number of team members at Key Search
Six years ago, before switching to Pipedrive, Key Search was using an Applicant Tracking System (ATS) platform. As well as finding it outdated and difficult to use, the team couldn’t customize the data to show what they really needed.
In addition, since much of the work the team does is repetitive, they needed a solution that would speed up their workflows and make things more uniform and consistent for the team across the board.
After looking at several different solutions, including a number of CRMs, Key Search chose Pipedrive based on its excellent customer support, easy customization and mobile friendliness.
Since transitioning, the team uses Pipedrive for everything including candidate pipelines for recruitment purposes, invoicing, relationship management with referral partners, candidate management, client management, revenue forecasts and marketing. They also use Pipedrive API Integrations with different tools like PandaDoc and Make (formerly Integromat).
Pipedrive helps them with repetitive tasks through workflow automation. In fact, Key Search has implemented over one hundred workflow automations making their workflow over 40% faster.
Whereas most recruitment agencies send out cookie-cutter job descriptions to candidates, thanks to Pipedrive Integrations, Key Search sends out personalized documentation and emails to candidates. Communication with each candidate highlights their skills and experience, explaining why they would be a good potential fit for a position.
Key Search currently has sixteen people on their team and expects that to go up to eighteen very soon, with the help of Pipedrive.
The team also plans on exploring additional features in Pipedrive, like email marketing campaigns.