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Click ‘Reveal answer’ to find out if you got the question right and for a link to a relevant article if you would like to find out more.
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Giving product demos
Although it’s a good idea to have videos explaining your product and its features, as they can win you new customers, when a salesperson has got a specific lead through their pipeline to the demonstration stage, they should do the demo in person or at least over a video call.
Read more about which tasks you should and shouldn’t automate in our article.
Mushroom management gets its name because, like mushrooms, employees are expected to grow and develop in the dark.
For guidance on how to manage your team during the current situation, read our article on managing a sales team through a financial crisis.
It can replace a sales rep
“The goal of using bots for sales isn’t to remove people from the sales process, it’s to add the right people into the process at the right time so they can provide the best experience possible,” explains Geoffrey Keating, senior editor at Intercom.
Read our article on using the right mix of AI and humans for more information.
Keep It Simple, be iNvaluable, always Align, raise Priorities
SNAP Selling is a sales strategy that was created by Jill Konrath. Here is what each phrase means:
Read our guide to sales methodologies to find the right one for your business.
A metric that shows business-critical results, which can be improved through your activities
True-north metrics help everyone in your sales organization understand what they’re working towards.
Find out how to set up your sales dashboard to track your true north metric.
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