CRM for the telecom industry
Turn complex telecom sales into a simple, repeatable process
Slow quotes for internet and phone services are losing you customers to faster rivals.
Pipedrive’s CRM automates your sales workflow so your team can respond to leads while they’re still interested.
Discover a faster way to move customers from first inquiry to signed contract.
Full access. No credit card required.
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Pipedrive’s telecom CRM software features
Capture every sales opportunity with unified communications
Your sales team spends valuable time searching inboxes and calendars to find the latest info on a deal.
With built-in messaging tools, you centralize every email, appointment and agreement into a single timeline.
Pipedrive syncs with your email providers, lets customers book appointments and notifies you when they open a quote, to give you complete visibility into every deal.
Learn more about Pipedrive’s email and communications features.
Speed up sales with AI-powered emails, reports and next-step suggestions
When your team’s buried in admin, upsell and cross-sell opportunities often slip away.
AI-powered sales tools keep deals moving by drafting personalized emails, analyzing telecom sales patterns and suggesting your best next step.
Pipedrive’s AI delivers smart recommendations and ready-to-send email drafts, so your team can focus on the deals most likely to close.
Learn more about Pipedrive’s AI-driven CRM tools.
Handle more customer service requests with call center CRM tools
Switching between calling software and a CRM slows your team down.
Call center CRM tools help agents handle more calls, reduce wait times and deliver faster, more personalized support that boosts customer satisfaction.
Pipedrive's call center apps give your team instant access to service history, billing details and previous interactions, turning every support call into a potential upsell opportunity.
Learn more about Pipedrive’s call center CRM capabilities.
Over 500+ integrations
Expand the capabilities of Pipedrive with hundreds of apps and integrations
AGT Engineering & Services grows its revenue 161% with Pipedrive
Relying on spreadsheets made it hard for AGT to manage sales, track customer information and forecast deals.
By centralizing all client and deal data in Pipedrive’s intuitive pipeline, AGT streamlined its processes, cut lost deals by 50% and achieved 161% revenue growth.
“The sales reps now have 10 extra days a month to spend on selling, lead generation and improving their process, while management has an extra day a week. Pipedrive was the most user-friendly CRM we came across; it adjusts to the needs of every user.”
Create professional contracts and proposals that close telecom deals faster
Pipedrive’s Smart Docs feature helps telecom companies speed up deal cycles by streamlining contract delivery and tracking, all within the CRM.
Build quotes faster: Use ready-made templates for common service agreements and save your team valuable time.
Know when to follow up: Track engagement at every stage and see exactly when customers interact with your documents.
Get deals signed digitally: Make it simple for customers to sign contracts from their computer or phone.
Add Smart Docs to any Pipedrive plan to send proposals, track customer engagement and close deals more efficiently.
Learn more about Pipedrive’s Smart Docs feature.
Why telecom companies choose Pipedrive
Scaling a telecommunications business requires an efficient sales process. Pipedrive’s CRM platform delivers the power you need with the simplicity you want.
Lead inbox: Capture and qualify high-value telecom leads in one platform, so your team always focuses on the best opportunities.
Email segmentation: Group customers and deliver timely upgrades, renewals and cross-sell offers.
Visual deal tracking: Manage every stage of the customer journey, from invoicing to activation, through customizable dashboards.
Seamless integrations: Connect your billing, support ticketing and usage tools with simple, reliable connections.
