Customer tracking software collects data on your buyers’ journeys, from email interactions and phone calls to website visits and customer satisfaction scores.
Pipedrive provides valuable insights into your target audience’s buying decisions. Streamline customer experiences, close deals quicker and keep buyers engaged after they convert.
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Customer tracking features give you the best possible understanding of your target audience. Close deals faster with detailed customer insights.
Turn customer and sales data into actionable insights with customizable visual charts and interactive tables
Use tracking data to split customers into purposeful segments for more targeted sales and marketing campaigns
Automate repetitive admin tasks to make time for more personalized, meaningful customer interactions
Track buyers from their earliest interactions to understand how, when and why they make important buying decisions
Send and receive emails from your work or Pipedrive inbox and store an up-to-date contact history in your CRM
Enhance your customer tracking tool’s functionality with powerful apps, add-ons and integrations.
CRM is your company’s strategy for forming and maintaining relationships with leads and customers.
The term can also refer to the software solutions your business uses to execute this strategy. For example, Pipedrive is a sales-focused CRM system.
Pipedrive integrates with hundreds of tools and apps through the Pipedrive Marketplace. As well as Zapier and Gmail, there are handy integrations for Quickbooks, Slack, Facebook, Asana, Zoom and more.
Add-ons give your CRM solution more functionality. Try out LeadBooster for lead generation and management, Campaigns for email marketing, Web Visitors for tracking leads and Smart Docs (available as a feature on the Professional and Enterprise plans) for centralized documentation.