Stop switching between your phone and your CRM. Call contacts directly from Pipedrive with one of our trusted Marketplace integrations to keep all your sales communications in one place.
Free, easy to set up, no credit card required
There’s no time to lose when you’re handling high volumes of customers. Sales reps should spend less time searching and dialing and more time closing.
Calling right from your CRM helps your reps maintain a flowing pipeline of leads. With the web-to-mobile calling feature, you can transfer any number from your contacts list to your mobile phone and call them directly from Pipedrive.
Missing out on crucial information can damage relationship-building efforts. Sales and marketing teams relying on bulleted notes alone can’t deliver the most effective personalized experience.
Turn back time to remember exactly what a client said with the built-in call recording features available in many of our integrations, like Kixie and Aircall. Access recordings associated with a deal, organization or contact person to double-check conversation details and study recordings to improve your sales techniques.
Don’t let your sales efforts go to waste. Keeping a reliable record of all sales call activity can help reps avoid missed opportunities.
Use an integrated calling app to log in-app calls automatically as completed activities under the correct deals. See when a prospect was last contacted either by email, phone or in person.
Help reps build and nurture relationships with top prospects. Access call data inside Pipedrive to prioritize your best calls and activities, so salespeople can focus their efforts on the right contacts.
Use data to organize deals by those most likely to close and line up the hottest lead calls with automated prioritization.
Integrate Pipedrive with one or more of the many phone solutions in our Marketplace to empower your team.
Use call tracking to unlock vital insights that give you room to make better, more-informed decisions
Benefit from reports and call analytics that help you work out which calls are successful and identify room for improvement
Send inbound calls to the right sales reps with integrations that support intelligent call routing
Access everyone’s recorded calls and integrate with call-whispering tools, so support is always on hand
Browse call history for each lead to ensure you have the full context of their unique customer journey
Receive real-time alerts for inbound and missed calls so you can act before your leads call the competition
Pipedrive’s call tracking system keeps all of your sales communications in one place. By syncing it with a calling app, you can turn it into a built-in virtual phone system. With a unified system, you'll see huge improvements to your team’s day-to-day sales activities and your wider strategic goals.
Say goodbye to guesswork and performance obstacles. Say hello to invaluable call data insights and workflow automation. Allow your reps to convert your sales pipeline like never before.
Track call interaction data to understand how each rep is performing. Identify reps who can take on more responsibilities and areas where support is needed.
Build individual dashboards to see if reps are stalled at a particular deal stage or with a particular type of prospect. Integrate Pipedrive with real-time support tools to enable live call monitoring.
Keep improving your sales activities with detailed analytics about your team’s performance. Analyze common sales call benchmarks, such as call duration, dials to closure ratios and percentage of contacted leads.
Customize your dashboards to quickly see how sales team metrics measure up against your company goals. Develop performance-driven teams and hit targets faster.
Nurturing prospective customer relationships is critical to sales and marketing efforts. With lead segmentation functionality, your reps and marketers can easily personalize their messaging strategies.
Use Pipedrive’s CRM integration to import and sort lead segments according to your business’s needs. Help marketing teams zero in on the benefits to customers and continually optimize their marketing campaigns.
Inform your next move with powerful sales data. Accurate sales and revenue forecasting helps business owners and sales managers plan ahead.
Analyze past trends and study busy sales periods. Lay the foundations of your strategy and sharpen business decision-making with your sales call tracking solution.
Here is a selection of the call enablement apps, VoIP tools, meeting apps and phone solutions you can sync with Pipedrive through the Marketplace.
Connect to Aircall in minutes, add numbers in 50+ countries and invite your teammates to start placing and receiving calls with Aircall
Set up an all-in-one voice and SMS solution for your sales team that combines enterprise phone service Kixie with Pipedrive
Have reps call straight from Pipedrive and let Ring.io take the hassle of logging their calls with call recordings, notes and dispositions
Gain access to advanced calling features, including call recordings, IVR, click-to-call, call routing and more with CloudTalk
With one of the call center integrations available in our Marketplace, you can deep dive into historic won and lost deals with automatically recorded sales calls. Identify winning sales techniques, quickly train your reps to become leading salespeople and convert more sales opportunities.
Store calls against deals and contacts to keep a reliable contact history in your sales call tracking software. Download calls from your CRM to share in team training presentations.
Manually dialing prospects is hugely time-consuming. Using a Voice over Internet Protocol (VoIP) integration, your sales reps will be able to make calls straight from their CRM.
With many VoIP integrations, your designated phone number appears on caller ID, so your contact knows exactly who’s calling. Manual data entry is taken care of. Every communication is logged as activities and trackable in your reports.
Leave nothing to chance. Data-driven insights are vital when it comes to optimizing sales calls and maximizing revenue from your sales pipeline.
Our call tracking software logs the outcome of every call your team makes, offering sales managers complete visibility of team performance. With data-rich insights, you can adjust your sales approach quickly when intervention is needed.
Allow reps to see what's coming up in their schedule and manage activities to maximize their time. View day-by-day activities in a calendar or as a to-do list and synchronize with Google, Outlook and other calendar providers.
Automatically send reps activity reminders via email, your Pipedrive desktop CRM or the mobile app so they never miss a follow-up.
Construction firm AGT Engineering & Operations Services knew they were missing sales opportunities. Before implementing Pipedrive, they were managing leads and deals with spreadsheets.
Now their sales and marketing teams are able to track information on the go, allowing them to attract more deals – and win them.
“Pipedrive was the most user-friendly CRM we came across; it adjusts to the needs of every user – the epitome of what ‘customize to your needs’ means.”
Read the case study