Call tracking and insights

Make in-app sales calls
Stop juggling your phone in one hand and your CRM in the other. Call contacts directly from Pipedrive to keep all of your sales communications in one place. Get free calling credit each month on Professional and Enterprise plans with easy reloading options.

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Free, easy to set up, no credit card required

Make sales phone calls from Pipedrive

Calling from your CRM makes for less dialing and more closing. After connecting your number, just click on a contact’s phone number in Pipedrive to call them. During the hands-free call, you can update deal details or take notes.

Record and store calls

Ever wish you could turn back time to remember exactly what a client said? Now you can with integrated call recording. Access recordings saved under deals to double-check conversation details or to study and improve your sales techniques.

Automatic call tracker

Don’t let your sales efforts go unrecorded. In-app calls are automatically logged as completed activities under the correct deals, so you can see when a prospect was last contacted either by email, phone or in person.

Reload credit with one click

Pipedrive’s Professional and Enterprise plans come with free Caller credit each month. If your team uses all of their free credit, buying more is quick and easy to allow for uninterrupted calling.