Easy and customizable from square one. Don’t pay more for essentials like calendar and contact sync.
Pipedrive is an intuitive, simple-to-use CRM created by salespeople, for salespeople. Pipedrive offers unlimited contacts, custom fields, activities and visual pipelines.
Zoho provides a broad variety of business tools. Their CRM covers sales, marketing, support, and inventory management but comes with a bit of a learning curve.
More than 90,000 brands all around the world rely on Pipedrive to grow smarter.
Pipedrive was created by salespeople, so we understand how frustrating it is when a CRM is hard to navigate. Our intuitive, simple and visually compelling interface makes it easy to set-up and use. Zoho CRM has a complex implementation process which requires lots of customization before you can get selling.
Many businesses have a need for different pipelines across product lines, teams and departments that are fully customizable. Pipedrive offers an unlimited amount of visual, intuitive sales pipelines across all plans. Zoho CRM offers custom deal tracking on higher plans, but charges extra for each new pipeline.
Having a competent, reliable support team that you can depend on at any hour is a game-changer. Zoho CRM offers 24-hour support but not on weekends, and that comes at an additional cost via their premium support plan. At Pipedrive, we’re here for you at any time, regardless of the plan you’re on.
Create custom CRM fields for reports and decisions as unique as your business. Filter, group and oversee results, revealing winning patterns and bottlenecks for your team to overcome. Deal reports show how many opportunities your salespeople win or lose and why. Get insights on sales cycle duration and win rates to improve your sales process and make it more efficient. Revenue forecast reports predict turnover and growth to help spot problems before they arise. Recurring revenue reports reflect customer payments that come in multiple instalments, letting you accurately project revenue.
Pipedrive has email integration included with all plans as standard. With Zoho, this feature is only available on higher plans, it is not included with their Standard or Free plan. Pipedrive also offers two-way synchronization, so you can both send and receive emails, Zoho only supports one-way sync so you’ll have to continuously switch from CRM to your email inbox.
Info-Tech / Software Reviews CRM report
SoftwareReviews, a division of Info-Tech Research Group, published its 2019 Customer Relationship Management (CRM) Data Quadrant Awards naming Pipedrive as the industry leader.
The highly detailed, full category report uses real review benchmark data from CRM software users.
A fully customizable CRM with open API and 100+ integrations
Save more time with a feature-rich CRM and smooth user interface designed by salespeople for selling.
Business development consultancy Gray Matters helps creative and marketing agencies win new business and realign their brand positioning.
“It was the fact that it was customizable. That is my favorite feature within the CRM system. It’s that ability to tag somebody, a prospect or a client in seconds.”
- Adam Graham, founder
As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.
It has made our sales department more effective and efficient. It's easy to use and it's constantly updated.
Pipedrive mixes features and design that allows our team to streamline our operations. It was very easy to get up and running with Pipedrive compared to SalesForce.
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