CRM for the gaming industry

Manage gaming partnerships and campaigns with ease

Success in the gaming industry depends on building strong relationships with players, partners, investors and sponsors.

But managing these connections effectively requires more than spreadsheets and scattered communication.

Pipedrive gives gaming companies clear visibility and powerful tools to optimize relationships, streamline outreach and boost retention – all in one intuitive customer relationship management (CRM) system.

Full access. No credit card required.

Gaming industry CRM Pipedrive dashboard

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best CRM for gaming industry

What to look for in a CRM for the gaming industry

A gaming CRM helps you manage key business relationships effectively while keeping communication consistent.

The best CRM strategies for gaming companies rely on these features:

  • Contact management: Track every interaction with brands, publishers, influencers and players from a central hub.

  • Smart segmentation: Create targeted outreach based on player behavior, demographics, interests and location.

  • Workflow automation: Automate partner follow-ups, approvals and reminders so projects move faster.

  • Custom dashboards: Track campaign performance, player engagement and sponsorship revenue at a glance.

  • Cloud-based scalability: Support your global team and growth with a CRM that expands as you do.

Turn complex partnerships into closed deals

Sponsorship, media and publishing negotiations stall when critical details get buried in email threads.

A shared pipeline brings order to every negotiation. With a single view of deadlines and deal stages, your team can put the biggest opportunities first.

Pipedrive gives gaming teams total visibility. Customize your pipeline, set automated reminders and move deals smoothly from outreach to signature.

Explore pipeline management in Pipedrive

Gaming industry CRM Pipedrive pipeline management
Gaming industry CRM Pipedrive project management

Keep projects on track and on budget

When creative, sales and marketing teams aren’t in sync, updates go unseen and deadlines slip.

A unified workspace keeps everyone aligned and accountable, creating clarity around who's doing what and when.

With Pipedrive’s project management function, you can coordinate all your work directly from your CRM. Assign responsibilities, track progress and monitor milestones without switching between applications.

Learn about Projects in Pipedrive

Get AI-driven insights to prioritize high-potential deals

With dozens of deals in different stages, it's challenging to know which opportunities need immediate attention.

Real-time AI notifications highlight stalled negotiations, approaching deadlines and potential risks, allowing your team to redirect effort exactly where it matters.

Pipedrive’s AI-powered Sales Assistant analyzes activity patterns to recommend next steps, remind you of key follow-ups and highlight performance trends.

See our AI-powered Sales Assistant in action

 Gaming industry CRM Pipedrive AI Sales Assistant
Gaming industry CRM Pipedrive Campaigns

Create powerful marketing campaigns in minutes

Managing outreach across multiple platforms wastes valuable time and leads to inconsistent messaging.

An advanced CRM with built-in marketing tools lets you create, send and measure personalized email campaigns without switching systems.

Pipedrive’s email marketing capabilities enable gaming companies to craft targeted campaigns, schedule automated follow-ups and monitor key performance indicators – all without leaving their CRM environment.

Get to know Campaigns by Pipedrive

Over 500+ integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

How Truescope tripled its team and grew globally with Pipedrive

Facing rapid expansion, Truescope struggled to synchronize their global sales teams and measure success across different markets.

Today, the tech firm manages four distinct pipelines in Pipedrive: sales acquisition, customer onboarding, renewal management and strategic upselling.

“I wanted a CRM tool that would focus on sales efficiency, support our client success teams, have a clean UI and could scale with us. After reviewing the market, Pipedrive was the best fit.”

Read the full story

truescope pipedrive case study
how leadbooster helps gaming industry

Attract and convert high-value gaming partnerships

LeadBooster is Pipedrive’s prospecting toolkit that helps gaming businesses attract sponsors, partners and valuable B2B leads.

It includes four powerful features:

  • Live Chat. Reach website visitors in real time and turn browsers into qualified leads.

  • Chatbot. Engage and qualify potential partners 24/7, even when your team is offline.

  • Web Forms. Capture detailed prospect and player data from your website, routing fresh leads to the pipeline.

  • Prospector. Access and filter a database of over 400 million verified contacts to find your ideal partners.

Learn more about LeadBooster

FAQs about CRMs for the gaming industry

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

Build your next big partnership with Pipedrive