Give your sales team pipeline visibility, simple automation and flexible workflows to keep the focus on closing deals, not managing complex systems.

Pipedrive is a simple, sales-focused CRM for teams that want to spend more time selling and less time managing software.
The software has an intuitive interface, requires minimal setup and integrates with third-party tools to support flexible workflows.
Vtiger CRM software combines sales, marketing and business operations in a single platform.
The system offers cross-department collaboration and customizable automations, though setup and ongoing management can be more involved for complex use cases.
Vtiger offers a broad CRM for sales management, marketing and operations, while Pipedrive strongly focuses on sales success with its simple interface, easy automation and flexible pipelines.
Feature
User experience
Intuitive interface with minimal training
More complex UI, often needs onboarding
Process automation
Easy-to-build, highly customizable workflows
Powerful automation with added complexity
Reporting tools
Simple dashboards for quick insights
Advanced reports with a steeper learning curve
App integrations
Wide integrations focused on sales workflows
Broad integrations, some unnecessary for SMBs
Mobile app
User-friendly mobile app on iOS (for iPhone) and Android
Mobile app with limited access to advanced features
Sales forecasting
Visual, easy-to-use forecasting
Advanced forecasting features with longer setup
Contact management
Simple, centralized contacts with useful filters
Cross-department contacts, harder to navigate
Pricing flexibility
Clear, scalable pricing plans
Modular pricing across multiple departments
Customization depth
Flexible pipelines and easy workflow edits
Deep customization that adds complexity
Migration and setup
Fast imports and simple onboarding
Migration supported, slower setup
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When automations are hard to build or maintain, sales reps spend less time selling and more time managing processes.
The best CRMs keep automation focused on helping sales teams move deals forward efficiently.
Pipedrive’s sales-first automations trigger activities, assign tasks and move deals automatically without the complexity of multi-department logic.

If lead capture data is hard to interpret, sales teams struggle to spot opportunities and focus on the right prospects.
Effective CRMs organize lead and deal data in a way that’s easy to understand and act on.
Pipedrive helps by letting you create custom pipelines, reports and data fields tailored to your sales process. Track deals, generate insights and improve the customer experience without complicated setups.
SiteForce adopted Pipedrive’s sales CRM across four departments (sales, HR, field operations and business operations) thanks to its simplicity, ease of onboarding and flexible customization.
By tailoring pipelines and custom fields to different teams’ needs, SiteForce improved visibility into contract progress. Sales reps could easily act on critical information across the business to enhance customer relationships and close more deals.
“I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just basic integrations and Pipedrive satisfied that.”
Find out how Pipedrive compares with other CRM alternatives.