At Pipedrive, we’re always improving our features to best serve customers. At the start of this year, we made changes to the Goals feature, improved Insights and updated our lead generation features. Here are the important details.
Set goals and track your team’s progress in Insights
Let’s start with a change we made at the end of 2020, when we launched a new, improved version of Goals, which is now in Insights. With Goals, you can keep track of your Deal and Activity progress.
Here are the updates we made to the Goals feature:
Goals is available to all Pipedrive users, while Team Goals is available to users on our Professional and Enterprise plans.
Read about the improvements we’ve made to Goals in our article.
Set up revenue-forecasting goals
Users on our Professional and Enterprise plans are also able to set up goals related to Revenue Forecasting.
You can set revenue-based targets for yourself or your teams and keep track of them over time and increase motivation.
This data is based on the expected close date you can configure in your deals.
Edit the date period on your reports and dashboards
You can now create custom time periods for your reports and dashboards in Insights with the added ability to edit the date.
Simplifying the Leads Inbox menu
To help you focus on the lead information that matters, we’ve removed the extra sub-menu in Leads Inbox and moved the categorizations of your leads to the same area as your filters.
New lead-focused (fully customizable) Workflow Automation templates
We’ve created some new templates in the Workflow Automation feature to simplify your lead generation and management process.
For example, using one of the personalized email templates that pre-fills with your contact’s info, you can set up a workflow that:
Lead automation options with Zapier
As well as better Workflow Automation options, we’ve also worked with our integration partner Zapier to make lead management even simpler.
Using Zapier, you can create new Zaps (what Zapier calls each automation integration) between Pipedrive and many of your other tools, so that when a new lead is created in your Leads Inbox it will trigger an action in your other tool. Alternatively, you can set up a Zap to create a lead when something happens in another tool.
Here are a few examples of what Zaps could do automatically:
It’s now easier for admins to import spreadsheets into Pipedrive. Now, you no longer have to navigate away from the import screen to create custom fields that match the data in your imported spreadsheet.
Finally, if you missed the live session with our VP of Product Krishna, where he talked about the Pipedrive improvements coming your way in 2021, click here to watch it.
This article was published on February 4, 2021. Product descriptions were correct at the time of publishing.
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