Pipedrive vs. Freshsales

Fit your CRM to the way you sell - don't let Freshsales hold you back by mandatory field overkill and customization limits. Pipedrive offers unlimited custom fields, activities and products on all our plans and agile visuals for goal, pipeline and history tracking - put this together with killer call and email automation and you’ll be closing more deals from day one.

Freshsales
Trial
Free with limitations
Price (per user/ per month)
$0 - $79
Price (per 6 users/ per month)
$0 - $354
Billing currency
USD
Capterra score
4.5/5
Statistics
(higher plan)
Forecasting
(higher plan)
Users limit
Unlimited
Records limit
Unlimited
Custom fields
(higher plan)
Mailchimp integration
(higher plan)
Email integration
(higher plan)
Smart Contact Data (Augmented data)
(higher plan)
Products (inventory)
Support (chat, email, phone)
Data Center in Europe
(highest plan only)

Universally high user ratings

#1 Gartner CRM top rated for features, usability, business value and support
4.5/5
4.5/5
4.5/5
4.8/5
4.6/5
4.5/5

Pipedrive leads top industry comparisons

Info-Tech / Software Reviews CRM report

SoftwareReviews, a division of Info-Tech Research Group, published its 2019 Customer Relationship Management (CRM) Data Quadrant Awards naming Pipedrive as the industry leader.

The highly detailed, full category report uses real review benchmark data from CRM software users.

View Info-Tech report

Customize and integrate

Pipedrive is completely customizable and has 100+ app integrations, oh, and an open API.

What makes us different

Get superfast setup and start using the most intuitive, visual CRM right away.
Customize and integrate as you streamline, optimize and scale sales.

Customize without limits. Try it free!

Immediate access. No credit card required.

Pipedrive mixes features and design that allows our team to streamline our operations. It was very easy to get up and running with Pipedrive compared to SalesForce.

Michael LiedtkeEngineering Manager, Escrow.com
Michael Liedtke

The ability to completely customize the data fields and workflow gives me a tailor made CRM. Much different than my past experiences with these types of programs! The mobile app is just as functional as the desktop version, and even has a few little extras.

Chris WolpertManaging Member, Group Benefit Solutions
Chris Wolpert

As a long time user of SFDC and other CRMs, I love the simplicity and intuitive nature of Pipedrive. My favorite feature is the automated pop-up forcing the next step.

Ryan RobertsFounder & CEO, Bustld, LLC
Ryan Roberts

We believe power comes from simplicity

So we’ve designed and refined every element to zero-in and double down on actions that drive deals to close.