Keep a tab on your contacts, become influential in managing your relationships and drive your sales through using a customer relationship management software.
A CRM software is a tool that does what is says it does - it helps you manage your customer relationships. This includes contact management, lead management, deal tracking and sales reporting. Great CRMs help you and your team drive sales. As such, a customer relationship management software[/link] has two different target users: sales managers and salespeople. Depending on which category you fall into, there are different features you should look out for.
A customer relationship management software will get your sales efforts organized. As a manager, using a CRM will make sure you get the best out of your team. A good CRM with a visual overview of all the deals, and with reminder notifications will always make sure that your salespeople follow up with their leads. This means than no promising deal can fall through the cracks. You'll also always know what lies in the future, thanks to a the timeline view which shows how much money you're going to make in the coming weeks and monhts.
Attaching activities to every deal will make deal management a breeze. Having your sales contacts in one place with deals attached to them in the visual sales pipeline will help you see when and to whom you need to make that next sales call or email. Activity reminder notifications make sure you always know when to follow up, so you’ll never miss a sales opportunity again.
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Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
We’ve built a CRM tool that’s great not only for salespeople, but also anyone wanting to get super organized and close deals in less time.
About half of our customers liked us so much they switched from their existing CRM; the other half didn’t even know they needed Pipedrive until they tried it.