Finding the right CRM software or customer relationship management tool, can be overwhelming. There are simply too many fish in the sea, and while it’s tempting to make a hasty decision, you first need to research what’s out there before settling down.
Which CRM to choose?
This CRM software comparison table includes all the information you need to choose your ideal sales management tool. By looking at key features of different softwares, you can easily find one that best suits your business’ scale, budget and ambitions. There is no one-size-fits-all CRM solution, and your software of choice needs to be able to complement and adapt to your team’s processes - not the other way around.
Anytime you buy new software, whether it’s for you or a group to use, it needs to be easy to use. Why? Because the tougher it is, the more likely it is to get shelved away where you don’t need to deal with it. Change is always resisted, so make sure you choose a tool that’s so irresistibly flexible and simple that life without becomes impossible to imagine.
5 things to consider before choosing a CRM
Quality of support
If a software error can cost you a big deal then you can’t afford to wait five working days for an email response. Look for a tool that offers live chat or phone support during your business’ operating hours with a solid reputation to boot.
Free is not always free, but there are some great low cost solutions available on the market. Expensive solutions aren’t necessarily the best ones, but if you do find a great tool that’s outside your price range, evaluate if spending more would benefit you in the long term.
Being able to customize your CRM software while expanding your customer base is the key staying agile. Changing with your environment is the key to success, which means your tools need to be equally adaptable.
A project management system will not benefit your sales team as much as a specialized sales CRM. If you’re trying to sell, you need software that takes sales budgets, targets, sales stages, and deadlines into account.
Your team’s size
CRM software is not a “one-size-fits-all” solution, and you don’t need an enterprise tool for a team of five salespeople. It’s critical that you pick a CRM that suits your team’s size and plans for scaling in the future.
Focus on activities that matter
Pipedrive is designed to:
Help you control complex sales processes
Apply activity-based sales methodology to ensure follow-ups
Offer plenty of highly customizable features
Include live customer support
Make scaling up as your team grows a breeze
Consistently launch new integrations with leading software tools
Our CRM combines pipeline visibility and an activity-based sales philosophy that ensures your sales team focuses on the actions that drive deals to close at all times. With Pipedrive, you always know what to do next and can be confident that you’ll never miss an activity.
Features, integrations & API
With full email integration, easy import and export of data, and an open API, you always have the right data — exactly where you need it. Add an extensive set of features designed specifically for salespeople, and you have the perfect tool to help you close deals consistently.
Priced to suit your business
With three pricing tiers and no hidden costs, you can manage your CRM budget reliably and accurately, while retaining the ability to scale up or down on short notice. We also charge per seat, not in user bands like some other CRMs, so you’re paying for exactly the amount of users you have.
Our CRM is also mobile
Whether you’re behind a desk or on the road, your sales pipeline is always within reach thanks to Pipedrive’s mobile CRM. Pipedrive’s apps ensure that none of your deals fall through the cracks and bring the desktop features you love straight to your pocket.
Having a powerful CRM tool such as Pipedrive in our arsenal has been essential to the success of our sales team. With its easy-to-use and well-designed interface, it definitely keeps us organized and on track!
Founder & CEO, Testlio
The ability to completely customize the data fields and workflow gives me a tailor made CRM. Much different than my past experiences with these types of programs! The mobile app is just as functional as the desktop version, and even has a few little extras.
Managing Member, Group Benefit Solutions
Working with Pipedrive has been a breeze! The clean visuals give me a great look into my pipeline and I can easily update deals and opportunities as they progress. As our sales team grows, so does our pipe. And Pipedrive makes sharing and giving updates to one another so simple.
Midwest Sales Director, Gimlet Media
It has made our sales department more effective and efficient. It's easy to use and it's constantly updated.
Operations Manager, BAKERpedia
I love the visual presentation of deals in Pipedrive. The platform clearly shows where all active deals are in the sales process and when they need attention - and does so in a visually compelling way. The "Deal Rotting" feature is especially motivating to make sure you drive deals through your sales process.