Base CRM vs. Highrise vs. Pipedrive

Are you comparing Base vs. Highrise, among other CRM software tools? Choosing the right CRM system for your sales team can be an overwhelming process. With so many important factors to consider, we’ve laid out some critical comparison points to help you make the right decision for your business needs.

Target market
Small - enterprise size businesses Small businesses Small - mid size businesses
Free trial
14 days Yes - credit card 14 days
Monthly price per user
$45 - $145 $24 - $99 $12 - $63
Monthly price per 6 users
$270 - $870 $144 - $594 $72 - $378
Web/ iOS/ Android Web/ iOS/ Android Web/ iOS/ Android
Google Apps rating
4.3/5 3.4/5 4.4/5
iOS app rating
4.5/5 Not enough ratings 4.5/5
(limited) (free)
Reporting & analytics
(extra cost) (limited)
Customer support
(open) (open) (open)
Knowledge base
Capterra rating for ease of use
4.5/5 4.5/5 4.5/5
Small - enterprise size businesses
14 days
$45 - $145
$270 - $870
Web/ iOS/ Android
(extra cost)
Small businesses
Yes - credit card
$24 - $99
$144 - $594
Web/ iOS/ Android
Not enough ratings
Try it free

Immediate access. No credit card required.

Five key things to consider when choosing a CRM:

If a large sales deal is in the balance because of a software error, you can’t afford to wait five working days for an email response. Look for a system with live chat or phone support during your business’ operating hours, and a good-to-stellar reputation for customer service.


Free is not always free, but there are some excellent inexpensive solutions on the market. If your choice of solution suits your business’ size, focus, and customization needs and is inexpensive, celebrate the price and get on with selling. If not, consider the benefits and value of spending more.


Small companies need the ability to customize CRM software quickly, while growing their customer base. Large companies look to CRM software as a system of record to ensure greater continuity with customers, and generally need outside help to customize their CRM.

Field of focus

A project management system will not benefit your sales team as much as a specialized sales CRM. If you’re trying to sell, you need software that takes into account sales budgets, targets and reporting, on top of stages and deadlines.

Business size

CRM software is not a “one-size-fits-all” solution. You don’t need an enterprise tool for a team of five salespeople. It’s critical to ensure you pick a CRM that suits your team’s size and ambitions.

Which CRM to choose?

Since there isn’t a “right” tool that fits everyone’s needs, you need to take a look at your specific business requirements to find the matching tool. So, when you’re evaluating Base vs Highrise, we recommend to include Pipedrive in your list of candidates.

Pipedrive’s visual and intuitive sales pipeline view drives your team’s sales by making sure no one ever forgets to follow up on an important deal. Complemented with native mobile apps and activity reminder notifications, Pipedrive makes sure you focus on the right deals wherever you are.

Why choose Pipedrive over Base or Highrise?

  • Brings control to complex sales processes
  • Is built specifically for sales
  • Is based on an activity-based sales methodology that ensures follow-up
  • Is packed with features and extremely customizable
  • Offers real-time support
  • Is easy to scale as your team grows
  • Has more than 60 integrations with other leading software
Why choose Pipedrive?
Why our customers love Pipedrive:
Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
Rick Feineis
Managing Partner & Senior Trainer, CAD Training Online
Loving Pipedrive. Strongly recommend it if you're looking for a sales pipeline management tool.
Michael Gaiss
Founder, GoThinkB1G
Continue to be REALLY impressed by Pipedrive for our sales tool. It's a lean app with a ton of powerful features. Kudos to the team!
Sara Hopson
Writer and Marketer, MaxwellHealth
Base CRM vs. Highrise | CRM Software Comparison | Pipedrive
Base CRM vs. Highrise | CRM Software Comparison