How do you choose the right CRM for your business when there are a ton of different tools out there? Evaluating each and every tool is difficult, which is why we’ve put together a list of important aspects to review when choosing between Base CRM and Highrise.
You’ve invested the time and money into choosing the right sales tool, which is why it’s important to include a number of different solutions into your shortlist. This will make sure you find the best fit for you needs. A common mistake by sales managers is only choosing between two tools, like Base and Highrise, without considering that there might be more suitable tools available. As no universally suitable CRM exists, take care in listing a variety of CRMs, and comparing and evaluating the most important factors for your specific purpose.
When you take a new tool to your team, the make-or-break aspect is always the ease of implementation and use. Therefore consider the following factors for each of the tools:
These factors will determine the traction that the new tool will get within the user base, as well as the costs related to training and implementation.
If you or members of your team are often on the move and attending off-site meetings, take the time to evaluate the mobile CRM apps and their reviews. Native apps are a must-have feature for any CRM, if you want to make sure that your team is always up-to-date on how deals are advancing in the pipeline.
Like with any other cloud-based tool, you should never underestimate the importance of a good support team. For salespeople and sales managers alike, informative answers and quick response times to questions regarding the CRM are paramount when slow response times to prospects are potential deal-killers.
It’s up to you to see which one fits the bill better. However, if you need a tool to track all of your opportunities and contacts, then include Pipedrive in your evaluation. Pipedrive is built by former salespeople with 15+ years of sales experience and is designed with salespeople in mind. The sales pipeline approach with its visual sales stages will never let you drop the ball. It makes you focus on what really matters - driving your deals forward.
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Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
We’ve built a CRM tool that’s great not only for salespeople, but also anyone wanting to get super organized and close deals in less time.
About half of our customers liked us so much they switched from their existing CRM; the other half didn’t even know they needed Pipedrive until they tried it.