SugarCRM vs Salesforce vs Pipedrive

Your choice of a CRM is critical to your success. Sales is what drives your company’s revenue, and the right CRM should drive your sales. So which one do you choose? SugarCRM vs Salesforce, or is there another alternative?

The only way to know for certain is to test them all. Of course, you don’t have time to subscribe to, or install, dozens of CRM systems – so here are a few things to consider. The Pipedrive team, like you, is comprised of hard core sales people, and we developed Pipedrive based on our real world needs.

Any CRM you choose, be it SugarCRM vs Salesforce or any others, should provide some essential benefits:


How attractive and how intuitive the user interface is makes a huge difference. Why? Because if your CRM is easy to use and provides instant vital information in a way that’s easily understood – you’re going to use it more and more effectively.

Who’s really in charge?

Here’s something that the Pipedrive team took into account when developing our system. Are you working for the CRM, or is the CRM working for you?

A good CRM shouldn’t be activity log based – on the contrary, it should have automatic logging features and instead provide you with information and help you to stay in contact with your prospects.


SugarCRM vs Salesforce vs Pipedrive – does the CRM provide native mobile apps and does it integrate easily with other applications? Frankly, a cloud-based CRM should do all of this and do so easily so that you’re in contact with your team, your CRM and your customers anytime and from anywhere.


Let’s face it – one size does not fit all. A CRM that allows you to create customized data fields and also lets you turn features on and off is far superior. You know your own system, and you need a software that adapts to you, not the other way around.


The ease of setup and the time it takes to learn a new CRM is critical. Both of these factors combined shouldn’t take you more than a few minutes. When comparing SugarCRM vs Salesforce vs our own Pipedrive, we took this into account.

SugarCRM vs Salesforce vs. Pipedrive logos


Whichever CRM you choose, it should provide four essential real time metrics:

  • Deals in the pipeline - #
  • Value of each deal - $
  • Your close rate - %
  • Time from initial contact to close.

What you can measure, you can improve.

SugarCRM vs Salesforce vs Pipedrive – put us to the test

When it comes to your choice of a CRM system, no right or wrong answer readily exists - is simply comes down to your specific needs. When comparing different tools, we suggest you include Pipedrive into your analysis.

Pipedrive boasts a simple and beautiful pipeline view of sales, great sales reporting, native mobile applications and first-rate customer service. Through activity reminders, Pipedrive helps you focus on the right deals and makes sure you never miss an opportunity again.

Looking for a simple CRM system?

Try Pipedrive free for 30 days

No credit card needed.

Love this program. It is the only CRM that I actually want to use. Having a CRM that you don't want to use leads to your team not using it. What's the point of that. Pipedrive is built by sales people, for sales people.
Rick Feineis,
Managing Partner & Senior Trainer, CAD Training Online

Pipedrive is a sales tool for small teams with big ambitions

We’ve built a CRM tool that’s great not only for salespeople, but also anyone wanting to get super organized and close deals in less time.

About half of our customers liked us so much they switched from their existing CRM; the other half didn’t even know they needed Pipedrive until they tried it.

New to Pipedrive?

SugarCRM vs Salesforce vs Pipedrive CRM Comparison
SugarCRM vs Salesforce vs Pipedrive CRM Comparison